Mostra tutte le foto

Rainell Dolomites Retreat

Hotel
Vidalong 19, , Castelrotto, Trentino-Alto Adige 39046, ITMappa
9.4/10
Excellent
53 recensioni

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in

check-out

notti

ospiti






Servizi

Family friendly
Pool
Free Wifi

Posizione

Vidalong 19, , Castelrotto, Trentino-Alto Adige 39046, ITVisualizza su Google Maps
Visualizza mappa

Informazioni sul soggiorno

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and tour/ticket assistance.. This property has received its official star rating from the local rating authority.. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite..

Cose da sapere

Check-in14:00 - 19:00
Check-out00:00 - 10:00
Date e orari si riferiscono all'ora locale della struttura

Istruzioni per il check-in

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link The front desk is open daily from 8 AM - 10:00 PM This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Età minima per il check-in: 18

Istruzioni speciali per il check-in

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT021019A1RK2NHQAH Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and mobile payments; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Informazioni aggiuntive

The property is closed during April, May, and November.. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and mobile payments; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 7:00 PM. . Check out: 10:00 AM.

Informazioni utili prima di partire

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Children under 16 years old are not allowed in the spa without adult supervision This property does not have elevators

Recensioni

9.4/10
Excellent
53 recensioni
m
miguel
8 mesi fa su Expedia
expedia
2/10
I am writing to share my recent experience at Rainell Dolomites Retreat and advise against staying there. The cost of the room was disproportionately high given its quality and the extremely poor amenities. The actual condition of the property and rooms bears no resemblance to the images displayed on their website. Furthermore, the owners, who also operate the business, demonstrated a complete lack of customer service throughout my stay. The room itself had several issues, including a leaking shower and no body wash provided. The location is also incredibly inconvenient, making it difficult to access. There are many better alternatives available nearby, offering superior accommodations and more convenient access to local restaurants and the town. I strongly recommend choosing a different establishment for your stay.
A
AHMED
10 mesi fa su Expedia
expedia
10/10
Stuff are really friendly and helpful
C
Christinen
20 mesi fa su Hotels.com
hotels.com
10/10
The family and staff of Rainelle are so welcoming and delightful. The Silent Room with the incredible view of the mountains was a special experience that sets this hotel above the rest. The rooms are especially large and comfortable. There is a taxi stand in town that we took one evening after dinner since the bus had stopped running, to avoid the long walk up the hill. We walked the hill twice and it is challenging but totally doable if you are in decent shape. We are in our early 60s and in the area to hike so it didn't bother us too much.