The front desk is open until 22:00.Please note that the hotel reception closes at 19:30. Guests arriving after 19:30 are kindly asked to contact the hotel in advance.Please also note that the hotel's garage cannot accommodate vehicles exceeding 1.50 metres in height, 4.90 metres in length or 2 tonnes in weight.Guests are asked to contact the hotel in advance if they require larger parking spaces.

Età minima per il check-in: 18

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel am Schloss of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests arriving after 22:00 must contact the reception as they require a code for the key safe. Please also note that the hotel's garage cannot accommodate vehicles exceeding 4.9 feet in height, 16 feet in length or 2 tonnes in weight. The garage can only be accessed during opening times, on prior reservation and at your own risk. Guests are asked to contact the hotel in advance if they require larger parking spaces. Gluten free and lactose free breakfast is offered upon prior reservation and for an additional charge of EUR 5. Please note that only payment by cash or Maestro is accepted for the budget rooms. Please note that many of the rooms are small and feature a small bathroom. Many room categories offer larger rooms with larger bathrooms.

Timezone: Europe/Berlin