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Lluna Aqua Soller - Adults Recommended

Hotel
Carrer de sa Lluna 21, , Sóller, Illes Balears 7100, ESMappa
8.2/10
Very Good
108 recensioni

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 02, Tue
check-out
Jun 03, Wed
notti
1
ospiti
2 Ospiti
Check price to view the latest room options for this stay.
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Servizi

Pets friendly
Free Wifi
Wine or champagne

Posizione

Carrer de sa Lluna 21, , Sóller, Illes Balears 7100, ESVisualizza su Google Maps
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Informazioni sul soggiorno

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include express check-in, express check-out, and multilingual staff..

Cose da sapere

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Date e orari si riferiscono all'ora locale della struttura

Istruzioni per il check-in

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 8:00 AM - 4:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Età minima per il check-in: 18

Istruzioni speciali per il check-in

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 3505/2016 Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Informazioni aggiuntive

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 10.00 for adults and EUR 5 for childrenLate check-out fee: EUR 50 (subject to availability)Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 8:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Informazioni utili prima di partire

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Recensioni

8.2/10
Very Good
108 recensioni
E
Ee Hooi
4 mesi fa su Hotels.com
hotels.com
4/10
The location is superb and offers great value for the area. Most importantly, the staff are friendly and incredibly helpful when we requested a room change. Our second room was lovely, which shows the hotel definitely has 4-star potential. Unfortunately, our first night was spent in the infamous Room 101 (basement level), which ruined the overall experience. The air conditioning was broken, extremely noisy, and could not be switched off. Furthermore, the "double bed" was actually two twins pushed together that kept sliding apart, causing me to fall into the gap throughout the night. We initially wanted to give this hotel a 4/5 because the service and the second room were so good. However, after checking Google reviews post-stay, we realized that the exact issues with Room 101 (the AC, bed & cleanliness) have been reported by guests for months. It is disappointing that the management continues to rent out this specific room despite knowing its condition. While the staff are doing their best, they needs to either renovate Room 101 or stop booking it until it is fixed. We are leaving a 2-star review to raise awareness for users; if you stay here, the hotel is great—just make sure you aren't placed in the basement!
p
pauline
7 mesi fa su Hotels.com
hotels.com
4/10
No parking near the hotel. No door to bathroom just a curtain. Threadbare towels and no duvet covers on stained duvets . Poor quality food and drink at breakfast. Photo of hotel on website was of port de Soller not Soller town . Misleading hotel description on website .
S
Sophie
8 mesi fa su Hotels.com
hotels.com
10/10
Lluna Aqua Hotel was in the perfect location, very easy to check-in, the staff were super accommodating and friendly

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