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The Hacienda & Spa

Hotel
537 S Guadalupe St, , Santa Fe, New Mexico 87501, USMappa
9.4/10
Excellent
1003 recensioni
"great views"
Breakfast (26)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 23, Sat
check-out
May 24, Sun
notti
1
ospiti
2 Ospiti
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Servizi

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Posizione

537 S Guadalupe St, , Santa Fe, New Mexico 87501, USVisualizza su Google Maps
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Informazioni sul soggiorno

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite..

Cose da sapere

Check-in16:00 - 00:00
Check-out00:00 - 12:00
Date e orari si riferiscono all'ora locale della struttura

Istruzioni per il check-in

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Età minima per il check-in: 21

Istruzioni speciali per il check-in

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Informazioni aggiuntive

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 21.00 per accommodation, per night The resort fee includes:Additional inclusionsBusiness center/computer accessConcierge serviceFaxesFitness center accessFitness/yoga classesIn-room coffeeIn-room safeInternet accessNewspaperPhone callsPool accessShuttle serviceHot tub access

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 25 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Informazioni utili prima di partire

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Recensioni

9.4/10
Excellent
1003 recensioni
Recensioni positive consecutive da 62 ospiti
Ultimi
Breakfast (26)
A
Alyson
1 mese fa su Hotels.com
hotels.com
10/10
Staff is the highlight of the hotel. They were attentive, accommodating and overall wonderful. Kudos to the management. We loved the location. The shuttle was convenient with nice drivers and a fun way to meet other travelers.
J
Jelle
1 mese fa su Hotels.com
hotels.com
8/10
Nice overall, lobby is lively and cozy. But our room was dark (ground floor) - next time we will ask for a higher floor room. Also breakfast was served in a windowless meeting room. I think this was temporary but we weren't given a heads up or an option to have breakfast in a nicer environment. Altogether the special "Hacienda" feel was completely lacking. We would have probably been better off staying in the main hotel
E
Emily
1 mese fa su Hotels.com
hotels.com
6/10
I chose this property because it was rated 4-Stars and EXCELLENT. I knew as soon as I arrived it was not going to meet my expectation as a 4-Star property. No valet. Carpet in the entry to the lobby was shabby, worn and dirty. Lobby was dark with outdated decor. Check-in was easy. Staff was incredibly friendly. We were told our room was in another building and where we could self-park. Room was spacious and of traditional Santa Fe/Native American decor. But it was TIRED. All the outlets were loose. There were dents in the walls, stains on the upholstery and scratches in the mismatched furniture. The TV was at least 15 years old with no connectivity options. During our stay, the AC was not working. The room was stuffy and never got below 74'. Sheets were stiff and smelled of bleach. Hand-held shower was broken and hanging by one screw in the shower. The gym was small and had no TVs or connectivity. As a lifetime Platinum member with Marriott, I would compare this with a very tired, outdated Sheraton. The one highlight? The staff was LOVELY and so helpful. I wasn't aware that the property is the only one in Santa Fe that is owned and operated by Native American families. Their pride in their work is evident. The hotel is traditional and has the potential to be a unique gem in the market, but they need to heavily invest in refreshing this hotel to make that happen.

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