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Marina Palace Hotel & Congress Hall

Hotel
Via Provinciale 1, Aci Trezza, Aci Castello, CT 95026, IT地図
7/10
Good
69 レビュー

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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チェックイン
Jun 02, Tue
チェックアウト
Jun 03, Wed
1
ゲスト
2 人のゲスト
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設備

Pets friendly
Family friendly
Hot tub
Free Wifi

場所

Via Provinciale 1, Aci Trezza, Aci Castello, CT 95026, ITGoogle マップで表示
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滞在情報

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).. This property has received its official star rating from the local rating authority.. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Aci Castello? This hotel has 10226 square feet (950 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

知っておくべきこと

チェックイン15:00 - 22:30
チェックアウト00:00 - 10:30
日付と時刻は物件の現地時間を参照しています

チェックイン手順

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours The front desk is open daily from 7:00 AM - 11:00 PM This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

特別なチェックイン手順

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

追加情報

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 October - 31 March, EUR 2.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age. A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for local cuisine breakfast: approximately EUR 3.99 for adults and EUR 3.99 for childrenAirport shuttle fee: EUR 50 per vehicle (one way)Self parking fee: EUR 5 per dayPet fee: EUR 15 per pet, per dayService animals are exempt from feesEarly check-in fee: EUR 30.00 (subject to availability)Late check-out fee: EUR 30.00 (subject to availability)Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 10:30 PM. . Check out: 10:30 AM.

ご利用前に知っておくこと

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

レビュー

7/10
Good
69 レビュー
B
Bruce
96 ヶ月前にExpediaで
expedia
4/10
The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
F
Farshid
6/10
Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono

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