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Comfort Inn & Suites Memphis Germantown

Hotel
7950 Centennial Drive, , Memphis, Tennessee 38125, US地図
8.8/10
Excellent
178 レビュー

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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設備

Free breakfast
Free Wifi
Free parking

場所

7950 Centennial Drive, , Memphis, Tennessee 38125, USGoogle マップで表示
地図を見る

滞在情報

This hotel has 4 floors in 1 building and offers designated smoking areas.. Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite..

知っておくべきこと

チェックイン15:00
チェックアウト12:00 - 11:00
日付と時刻は物件の現地時間を参照しています

チェックイン手順

Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

チェックインの最低年齢: 18

特別なチェックイン手順

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

追加情報

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival. . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. . Check out: 11:00 AM.

レビュー

8.8/10
Excellent
178 レビュー
45 人のゲスト からの連続したポジティブなレビュー
L
Laura
1 ヶ月前にHotels.comで
hotels.com
4/10
Breakfast was terrible. Cold food, terrible coffee, hard bread( stale).
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Harry
1 ヶ月前にHotels.comで
hotels.com
6/10
We stayed there 4 nights. Our flight was delayed, it would have been 5 nights. We like the room, clean, spacious, and well-lit. The elevator was out of order the last night, and the staff was nice enough to help carry our luggage down the stairs at checkout. SUGGESTIONS: IN ROOM 1. The bed was made very nicely every day. 2. The coffee supplies were mostly missed. We had to go downstairs for coffee. 3. The phone is missing a face plate to show how to call the front desk for assistance. BATHROOM 1. There are 2 bottles fixed on the shower wall marked Shampoo and Conditioner. There was no "body soap" provided. The water volume was very, very low. 2. On the sink, there is a bar of soap and 2 small tubes of "shampoo conditioner." The two small tubes are unnecessary. 3. The hair dryer's cord is so short. The length of the cord is the same as the depth of the counter. It is very weak, too. Only good enough for short-haired people. 4. The towels were not replenished consistently. The bath towels were always replenished daily, not the other ones. HOTEL COMMON AREA Breakfast area: 1. There was no coffee in the carafes 80% of the time. 2. No non-sweetened creamer available. 3. Coffee grinds found in the hot-water carafe. 4. The 3 utensil bins next to the bread box & the cereal dispensers were all filled with mixed utensils. Forks, spoons, & knives were all mixed up. 5. Leave 1 trash bin to use in the lobby area. 6. No TV remote in the Fitness Ctr.
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Edgar
1 ヶ月前にHotels.comで
hotels.com
4/10
We found a previous guest's used underwear left behind in the room. The TV disconnected from the network on our second night and would not reconnect. We requested additional pillows from the front desk staff, but were told that they did not know where they are and couldn't help us. The phone and radio were non-functional despite being plugged in. Front desk staff didn't believe us when we informed them and didn't offer any further remedy or investigation. Several of the lights in the room were plugged in but did not work. On our fist morning we tried the breakfast and got food poisoning from it. Overall, our experience of this hotel was that at first glance everything *looked* decent and sufficiently up to standard, but the actual quality of the stay was extremely sub-par.

法的事項