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The Westin St. Louis

Hotel
811 SPRUCE STREET, St. Louis (MO), Missouri 63102-1717, US지도
8.6/10
Excellent
1,006 리뷰
Price (12)
Parking (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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체크인
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편의 시설

Pets friendly
Family friendly
Paid parking

위치

811 SPRUCE STREET, St. Louis (MO), Missouri 63102-1717, USGoogle 지도에서 보기
지도 보기

숙박 정보

Make use of convenient amenities such as concierge services, gift shops/newsstands, and wedding services.. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite..

알아두어야 할 사항

체크인16:00 - 03:00
체크아웃00:00 - 11:00
날짜와 시간은 부동산의 현지 시간을 기준으로 합니다

체크인 안내

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

최소 체크인 연령: 21

특별 체크인 안내

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

추가 정보

Optional fees: Fee for cooked-to-order breakfast: approximately USD 10 to 50 per personFee for in-room wireless internet: USD 12.95 per night (rates may vary)Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)Uncovered self parking fee: USD 42 per night (in/out privileges)Uncovered valet parking fee: USD 50 per night (in/out privileges)Pet fee: USD 50.00 per accommodation, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM.

가기 전에 알아두어야 할 사항

A car is recommended for transportation to and from this property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

리뷰

8.6/10
Excellent
1,006 리뷰
최신
Price (12)
Parking (11)
R
Russell
1 개월 전 Hotels.com에서
hotels.com
10/10
The hotel is in a great area for a ballgame or visiting the Arch. Beware of lower floors. The second floor has flags outside that are well lit at night. The window blinds do not block that much light.
J
Julie
1 개월 전 Hotels.com에서
hotels.com
10/10
Amazing staff and convenient location to Busch
M
Marcia Maria
1 개월 전 Hotels.com에서
hotels.com
2/10
The hotel's facilities are good, but breakfast was not the continental offering I'd expect from a Westin. Service badly undermined my stay. Check-in was poor and the front desk seemed unprepared. I arrived from Chicago with several bags and no one offered help. Reception couldn't find my reservation — my name has five words and had been merged incorrectly in their system. Instead of searching further, the agent told me to rebook; I did via Expedia (non-refundable). I asked him to keep trying, as I had my confirmation number. He eventually found the original booking, but I'd already rebooked, and cancelling it was stressful. Check-out was worse. After my girlfriend's WashU graduation, we requested a late check-out; reception confirmed it at USD 25/hour. While returning, my bank app alerted me the hotel had charged USD 520 without my authorization or presence. Staff were rude, claiming they had to bill a full extra night since it was past 4 PM and housekeeping had left. No one mentioned a 4 PM cutoff when I requested the late check-out — only the USD 25/hour rate. They applied a high charge I never agreed to or was warned of. I felt disrespected by The Westin St. Louis team. I don't recommend this property and urge Marriott to review staff training. I still have no resolution for the unauthorized charge.

법적 고지

The Westin St. Louis - Brek