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The Headland Hotel & Spa

Hotel
Daddyhole Road, , Torquay, South West, England TQ1 2EF, GB지도
8.4/10
Very Good
379 리뷰

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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편의 시설

Pets friendly
Family friendly
Hot tub
Free Wifi

위치

Daddyhole Road, , Torquay, South West, England TQ1 2EF, GBGoogle 지도에서 보기
지도 보기

숙박 정보

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk..

알아두어야 할 사항

체크인14:00 - 22:30
체크아웃00:00 - 10:00
날짜와 시간은 부동산의 현지 시간을 기준으로 합니다

체크인 안내

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

최소 체크인 연령: 18

특별 체크인 안내

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Minimum Spring Break check-in age is 18 years old Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

추가 정보

Optional fees: Early check-in is available for a fee (subject to availability)Late check-in fee for check-in between 10:30 PM and 5:00 AMLate check-out is available for a fee (subject to availability)Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:30 PM. . Check out: 10:00 AM.

리뷰

8.4/10
Very Good
379 리뷰
M
Miss A Arghianey
2 개월 전 Hotels.com에서
hotels.com
10/10
Absolutely fabulous! Staff were accommodating and friendly. Would recommend.
C
Callum
1 개월 전 Hotels.com에서
hotels.com
6/10
I’ve stayed at this hotel previously and had a positive experience, which makes this visit particularly disappointing. One of the main reasons for booking was the advertised use of the pool. However, on arrival we were informed there is a £10 per person charge to use the facilities. This was not made clear at the point of booking. Had this been clearly stated, we may have considered alternative options. When raising this at reception, the response we received was unexpectedly poor. Rather than acknowledging the concern, the receptionist was defensive and dismissive, stating it was “our problem” and that we should take it up with Hotels.com. She also mentioned they only advertise through Expedia, despite the fact we had booked through Hotels.com. What was most disappointing was not just the additional charge, but the tone and lack of customer care. There was no attempt to understand our position, no apology, and no effort to resolve the situation. The interaction felt cold and unhelpful, which significantly impacted our impression of the hotel.
S
Suzanne
1 개월 전 Hotels.com에서
hotels.com
10/10
We needed a quick 'pick you up break' this ticked (and exceeded all the boxes) We loved our stay and we were made very welcome. We will definitely return as soon as we can!!

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