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MCM Elegante Hotel & Suites Lubbock

Hotel
801 Avenue Q, , Lubbock, Texas 79401, USPeta
8.4/10
Very Good
1,289 ulasan
"amazing view"
Breakfast (79)
Price (26)
Air conditioning (14)
Pool (13)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Kemudahan

Pets friendly
Family friendly
Pool
Free Wifi

Lokasi

801 Avenue Q, , Lubbock, Texas 79401, USLihat di Google Maps
Papar peta

Maklumat penginapan

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours)..

Perkara yang perlu diketahui

Daftar masuk16:00 - 03:00
Daftar keluar00:00 - 12:00
Tarikh dan masa merujuk kepada masa tempatan hartanah

Arahan daftar masuk

Front desk staff will greet guests on arrival at the property

Umur pemeriksaan masuk minimum: 21

Arahan khas daftar masuk

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted

Maklumat tambahan

Optional fees: Pet fee: USD 50 per accommodation, per stayService animals are exempt from feesEarly check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 3:00 AM. . Check out: 12:00 PM.

Ketahui sebelum anda pergi

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Ulasan

8.4/10
Very Good
1,289 ulasan
Terkini
Breakfast (79)
Price (26)
Air conditioning (14)
Pool (13)
P
Philip
1 bulan yang lalu di Hotels.com
hotels.com
8/10
Yes
A
Alexandria
1 bulan yang lalu di Hotels.com
hotels.com
2/10
We stayed at MCM Eleganté Hotel & Suites Lubbock during a concert weekend and had one of the most frustrating hotel check-in experiences we’ve ever had. We got in line at 2:45 PM to be ready for the 4:00 PM check-in, only to be sent to the back of the line after 45 minutes because our room type wasn’t available. After waiting again, we reached the desk around 5:10 PM and were told our room still wasn’t ready. With no other options provided, we were forced to change in public restrooms and finish getting ready in our car just to make it to the concert we had driven 12 hours to attend. Our room wasn’t ready until 5:52 PM (the concert had already started). They then had the audacity to go knocking on doors at 9am the next morning asking people when they were going to be out of their rooms. (Check out time is 12) This wasn’t just a delay—it was a breakdown in the check-in process. No organization, no urgency, no care for their guests, and no accommodations offered to guests who were clearly affected. It significantly impacted our experience. After attempting to contact them after this experience and allowing them the opportunity to make things right, their response was that they were one of the only hotels in the area to waive a two night minimum for the event. Which isn’t even true because when I booked this hotel 5 months ago, there were tons of available hotels for a single night stay.
J
Jennifer L
1 bulan yang lalu di Hotels.com
hotels.com
8/10
The hotel is older and shows some wear and tear, but our room was good. It was clean and the A/C worked great. The staff was a bit overwhelmed when we checked in because of the concert in town and they were sold out. But they did have cold water bottles for us to have as we waited. Overall, it was good for the price.

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