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Candlewood Suites Richmond North-Glen Allen by IHG

Hotel
10609 Telegraph Road, Richmond (VA), Virginia 23059, USPeta
7.2/10
Good
752 ulasan
"Free internet"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Kemudahan

Pets friendly
Family friendly
Kids meal

Lokasi

10609 Telegraph Road, Richmond (VA), Virginia 23059, USLihat di Google Maps
Papar peta

Maklumat penginapan

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite..

Perkara yang perlu diketahui

Daftar masuk15:00 - 00:00
Daftar keluar00:00 - 11:00
Tarikh dan masa merujuk kepada masa tempatan hartanah

Arahan daftar masuk

Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Umur pemeriksaan masuk minimum: 21

Arahan khas daftar masuk

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Maklumat tambahan

Optional fees: Pet fee: USD 50 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Ketahui sebelum anda pergi

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Ulasan

7.2/10
Good
752 ulasan
J
Jessica
1 bulan yang lalu di Hotels.com
hotels.com
4/10
Bathtub was cracked, floor was sticky, pull out sofa had crumbs left from previous guests, front desk staff was overheard talking on personal phone about guests specifically by name, evening staff was helpful, when I addressed concerns was told there was no other available rooms. We only stayed for one evening so we cleaned ourselves and dealt with the issues. It is very loud as it is right by the highway, but it was close to our event location. Will book elsewhere if we have to come back to the area.
A
Andrew
1 bulan yang lalu di Hotels.com
hotels.com
2/10
They overbooked and sold our room, room smelled like cigarettes, fridge smelled like rotten food room was dirty pull out bed in couch was broken
C
Christina
2 bulan yang lalu di Hotels.com
hotels.com
2/10
Upon arrival, they offered no early check-in, it was okay because we were there for a volleyball tournament and the place was packed. Other hotels have always allowed early check-in so was just disappointed. I can back around 30 minutes after the scheduled check-in time. Our room was still not ready, I was told they were behind with cleaning. So I missed part of the tournament waiting to get checked in. The room felt warm but I turn the AC on so to cool down. When we came back that night late, the tournament didn't end until after 10:30, the room reeked of marijuana, was not cool at all and the refrigerator was not cool. We figured since it was late, the room would cool down over night. At 2am we called the front desk and the phone just rang and rang. My son started having asthma issues as he's allergic to dogs and the room must not have been clean enough. We found out they allow dogs. I opened the window to try and get some air, messaged the desk and still no response. My daughter and son were sleeping and we had to be awake early the next day for the tournament so I didn't go downstairs to complain. We just suffered through the night. My son went to the Patient First the next morning to get an inhaler. All in all it was the worst experience I've ever had in a hotel. Think twice before booking...

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