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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel
4 Roberts Road, Asheville (NC), North Carolina 28803, USKart
8.6/10
Excellent
1 241 anmeldelser
25% guests praised the Wifi in their reviews
Breakfast (53)
Price (19)
Pool (12)
Parking (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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innsjekking
Jun 10, Wed
utsjekking
Jun 11, Thu
netter
1
gjester
2 Gjester
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Standard Family Room

Standard Family Room

Free Breakfast | Non Refundable
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Standard Quadruple Room

Standard Quadruple Room

Free Breakfast | Non Refundable
Sover 4
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Standard Queen Room

Standard Queen Room

Free Breakfast | Non Refundable
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Standard King Room (Accessible)

Standard King Room (Accessible)

Free Breakfast | Non Refundable
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Standard 2 Queen Room (Accessible)

Standard 2 Queen Room (Accessible)

Free Breakfast | Non Refundable
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Standard 2 Queen Room with Extra Bed

Standard 2 Queen Room with Extra Bed

Free Breakfast | Non Refundable
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Luxury King Room

Luxury King Room

Free Breakfast | Non Refundable
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Standard Room

Standard Room

Free Breakfast | Non Refundable
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Standard King Suite

Standard King Suite

Free Breakfast | Non Refundable
Sover 2

Fasiliteter

Family friendly
Pool
Free Wifi

Sted

4 Roberts Road, Asheville (NC), North Carolina 28803, USVis i Google Maps
Vis kart

Oppholdsinformasjon

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite..

Viktig å vite

Innsjekking16:00 - 00:00
Utsjekking00:00 - 11:00
Datoer og tider refererer til eiendommens lokale tid

Innsjekkinstruksjoner

Front desk staff will greet guests on arrival

Minimumsinnflyttingsalder: 21

Spesielle innsjekkinstruksjoner

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a security system, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Tilleggsinformasjon

Optional fees: Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 10:00 AM to 10:00 PM.Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationGuests must contact this property in advance to reserve access to the heated poolThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Viktig å vite før du drar

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision Only registered guests are allowed in the guestrooms Pool access available from 10:00 AM to 10:00 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Anmeldelser

8.6/10
Excellent
1 241 anmeldelser
Påfølgende positive anmeldelser fra 40 gjester
Siste
Breakfast (53)
Price (19)
Pool (12)
Parking (11)
L
Laura
1 måned siden på Hotels.com
hotels.com
8/10
The front desk staff was very good. Check-in and out were fast. The hotel is located at the intersection of several roads, so you can access the roads very quickly. The breakfast menu is regular, nothing special. The walls, floors, and doors are not soundproof. You can hear everything. I do not know if it was supposed to be like that, but our beds were not made during our stay. Garbage stayed in the garbage bins until our checkout. The dirty towels were removed from our room daily, but we had to ask the front desk person to give us new ones.
T
Thomas
1 måned siden på Hotels.com
hotels.com
2/10
Extremely disappointed with our stay. The beds were some of the most uncomfortable beds I’ve ever slept on — very high up, constantly moving, and impossible to get comfortable on. The bathroom drain plug was broken, which normally wouldn’t be a huge issue, but traveling with an infant meant we needed to be able to give baths. The indoor pool was freezing cold, the TV barely worked, and honestly in 2026 there’s no reason hotels shouldn’t at least have functioning smart TVs. To make things worse, parts of the hotel smelled strongly like Raid/roach spray which was very concerning with small children. We were so uncomfortable that we ended up checking out at 8 PM and driving home a full day early with two kids. Definitely not the relaxing family stay we expected.
J
Jenelle
1 måned siden på Hotels.com
hotels.com
10/10
Great

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