This hotel is located along the River Medway, near Fremlin Walk shopping center  (600 m), Maidstone Museum & Bentlif Art Gallery (850 m), and 2 km from the Mall Maidstone. Leeds Castle is 8.5 km from the property and best accessed via London Gatwick Airport, 63 km away.

The hotel facilities and services include an on-site bar, breakfast, a cafe, complimentary limited parking (first come, first served basis), daily housekeeping, and a non-smoking property. The hotel has elevator, Wi-Fi (extra charge), 24-hour reception, and pets are allowed on request. Rooms feature wireless Internet access (extra charge), a TV, a coffee and tea maker, writing desk, and a bathroom. The Travelodge Maidstone Central is a hotel.