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Crowne Plaza Surfers Paradise by IHG

Hotel
2807 Gold Coast Highway, Gold Coast, Queensland 4217, AUKaart
8.6/10
Excellent
1.005 beoordelingen

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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inchecken
Jun 11, Thu
uitchecken
Jun 12, Fri
nachten
1
gasten
2 Gasten
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Voorzieningen

Family friendly
Pool
Hot tub
Free Wifi

Locatie

2807 Gold Coast Highway, Gold Coast, Queensland 4217, AUBekijken in Google Maps
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Verblijfsinformatie

Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite..

Belangrijke informatie

Inchecken15:00 - 00:00
Uitchecken00:00 - 11:00
Data en tijden verwijzen naar de lokale tijd van de accommodatie

Incheckinstructies

For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival The property charges 1.5 percent for credit card payments

Minimale check-inleeftijd: 18

Speciale incheckinstructies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Aanvullende informatie

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for childrenSelf parking fee: AUD 25 per day (in/out privileges)Rollaway bed fee: AUD 65.0 per nightCredit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 7:00 AM to 9:00 PM.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Belangrijke informatie

Only registered guests are allowed in the guestrooms Pool access available from 7:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Beoordelingen

8.6/10
Excellent
1.005 beoordelingen
A
Ahmad
1 maand geleden op Hotels.com
hotels.com
2/10
While the staff here were professional, friendly, and did their absolute best, the structural issues with this property require urgent management attention. I made the mistake of relying on the brand’s global reputation without checking recent reviews, which I now see some of which echo my frustrations. The main issue was the climate control. I never thought I’d be freezing in Queensland, but my room was freezing cold on the first night. Despite cranking the thermostat, nothing changed. I notified the front desk the next morning, and while they sent maintenance who claimed it was "fixed," the second night was just as cold. As someone who usually finds Sydney winters mild, this was surprisingly unbearable. After demanding a solution, I was provided with a blanket and a manual space heater. Using a space heater on a carpeted hotel floor is a massive safety concern. Between the fire risk and a timer that required resetting every 20–30 minutes, I got almost no sleep during my three-night stay. I’ve stayed in everything from 5-star luxury to $100-a-night motels across many cities in Australia; even the cheapest motels had functional ACs. Had this been December rather than May, the lack of cooling would have been a health hazard. Management needs to address these basic infrastructure failings immediately. If Management is interested, I have videos of the thermostat showing the set temperature versus the room’s actual temperature as evidence. Anyway, never again at this hotel.
V
Vicki
1 maand geleden op Hotels.com
hotels.com
10/10
Well located to beach and tram. Not a lot of cafes or restaurants in the immediate area but within a short walk. R we deuces an upgrade on checking to 17th floor. View was great - beach to hinterland
L
Lydia
1 maand geleden op Hotels.com
hotels.com
10/10
Comfortable room, staff very friendly and accommodating. Location of hotel excellent for public transport.

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