La Cima del Valle Hotel

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La Cima del Valle Hotel

Hotel

Calle Batopilas S/N Lote 9, Col. Las Lomas, Valle de Guadalupe, BC 22895, MXMapa

9.2/10

Excellent

408 recenzií

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

príchod

Jun 10, Wed

odchod

Jun 11, Thu

nocí

hostia

2 Hostia

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Vybavenie

Family friendly

Pool

Hot tub

Free Wifi

Lokalita

Calle Batopilas S/N Lote 9, Col. Las Lomas, Valle de Guadalupe, BC 22895, MXZobraziť v Google Maps

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Informácie o pobyte

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite..

Veci, ktoré treba vedieť

Registrácia15:00 - 22:30

Odhlásenie00:00 - 12:00

Dátumy a časy sa vzťahujú na miestny čas nehnuteľnosti

Inštrukcie pri ubytovaní

For any questions, please contact the property using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimálny vek pre ubytovanie: 18

Špeciálne inštrukcie pri ubytovaní

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Dodatočné informácie

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.0 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from April to October. Pool access available from 11:00 AM to midnight.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:30 PM. . Check out: 12:00 PM.

Vedieť predtým, než pôjdete

Guests under 18 years old are not allowed in the spa No pets and no service animals are allowed at this property Pool access available from 11:00 AM to midnight Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The seasonal pool will be open from April to October This property does not have elevators

Recenzie

9.2/10

Excellent

408 recenzií

Jocelyn

pred 4 mesiacmi na Expedia

2/10

Absolutely Ridiculous Nickel-and-Diming — Never Again I stayed at La Cima de Valle from Feb 6–8, and I now understand why they told me at check-in that only two other guests were staying on the property. That should’ve been my warning sign. First offense: I booked a very expensive couples massage, assuming (reasonably) that basic spa amenities were included. We asked to use the sauna, which they had to turn on themselves. At no point did anyone inform us there would be an extra charge. After using it for about 5 minutes, I was informed I would be charged $30. When I explained that I was never told there was a fee—and that I would never have agreed if I had known—management refused to waive or adjust it. I asked to speak to higher management and was flat-out told no. I even offered to pay a reduced amount just to resolve it reasonably. Also refused. That level of inflexibility over a five-minute sauna use is honestly embarrassing for a hotel that claims to be luxury. Second: the jacuzzi took TWO HOURS to heat up. Two. Hours. And every single time we wanted to use it, we had to ask staff to turn it on. I’ve stayed at plenty of hotels and resorts—this was by far the worst experience with a jacuzzi. Third: at checkout, we were told we’d be charged for a dirty towel. Yes, a towel. A towel I used to wipe dust off my shoes after an ATV excursion in the Valle.Charging guests extra for using towels is beyond petty.

Alfred

pred 4 mesiacmi na Expedia

8/10

Didn't like the dirt road, steep so avoid when wet. Also, the toilet has saloon door so limited privacy and odor containment. Restaurant was very good.

Sherry

pred 5 mesiacmi na Expedia

10/10

Staff fantastic. Room had a good view. Food at hotel was amazing.