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Clarion Hotel Jackson Northwest

Hotel
541 Carriage House Drive, , Jackson, Tennessee 38305, USMap
6.4/10
Pleasant
1,002 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Free Wifi
Paid parking

Location

541 Carriage House Drive, , Jackson, Tennessee 38305, USView in Google Maps
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Stay information

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

Things to know

Check-in15:00 - 05:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

. Optional fees: Pet deposit: USD 100 per stayPet fee: USD 20 per pet, per nightService animals are exempt from feesRollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 5:00 AM. . Check out: 11:00 AM.

Reviews

6.4/10
Pleasant
1,002 reviews
M
Melanie
1 month ago on Hotels.com
hotels.com
2/10
It's under construction so I understand some of the mess. We knew going in that it was being remodeled. At check in we are informed the elevator is broken. Are room is on the 3rd floor. We are told we had to wait 10 mins for them to clean the room so we gave the 30 mins and room was still destroyed. Smoke smell all through our floor it was disgusting. Light in shower had no cover and showed exposed wires. Had I been able to find another hotel I would have left.
C
Charles
3 months ago on Hotels.com
hotels.com
8/10
The room was clean. Staff was very friendly and helpful.
J
Jon
4 months ago on Expedia
expedia
2/10
I was not able to stay at this hotel and I had to find other accommodations that evening. - The entire hotel was under construction and the was construction debris in all of the common areas. - The first room that we were given had a broken lock. The knob that the latch fit over was broken from the door frame. The was a security risk so I asked for another room. - The second room that we were given was dirty from the previous occupants. The room had not been cleaned and the beds had not been made. - The third room we were given, the key did not work. This room was located on a floor with damage to the the walls in the hall and with debris scattered on the floor. At this point, with three failed attempts to check into a habitable room, we abandoned our reservation and drove the 1 1/4 hours (at 1:30 am) to Memphis and checked into the hotel for which we had a 2-night reservation the following day. Since our experience at the Clarion hotel was so bad, may I ask for a refund?

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