Hotel Trevi - Gruppo Trevi Hotels

‌

显示所有照片

‌

Hotel Trevi - Gruppo Trevi Hotels

Hotel

Vicolo del Babuccio 20-21, , Rome, RM 184, IT地图

7.4/10

Good

703 条评论

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

Jun 02, Tue

退房

Jun 03, Wed

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

设施

Pets friendly

Family friendly

Free Wifi

位置

Vicolo del Babuccio 20-21, , Rome, RM 184, IT在Google地图中查看

查看地图

‌

住宿信息

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. This property has received its official star rating from the local rating authority.. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk..

注意事项

办理入住15:00 - anytime

退房00:00 - 11:00

日期和时间指的是物业当地时间

办理入住须知

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

最小入住年龄：18

特别办理入住须知

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

附加信息

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 15 per personPet fee: EUR 15 per pet, per dayService animals are exempt from feesHousekeeping is available for an additional feeCrib (infant bed) fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property comprises a main building and an annex building, 109 yards (100 meters) away.. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

出行前须知

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

7.4/10

Good

703 条评论

Lisa

2 个月前在Hotels.com

2/10

We recently stayed at this hotel as a family and had a very mixed experience. The ONLY positive side, the location was excellent—close to everything we needed and very convenient for getting around the area. Unfortunately, the rest of the stay didn’t live up to expectations. The breakfast was inconsistent and often not stocked, which made mornings frustrating when items ran out and weren’t replenished. Even more concerning, our room had no heat during our stay. There was also no coffee maker in the room, like stated their would be. We reached out to the front desk multiple times, but there was no effort made to resolve the issue or offer an alternative, which made for a very uncomfortable experience. You will never be able to reach hotel staff for problems, they will not pick up the phone. To make matters worse, we were later accused of breaking not just one, but two beds during our stay—something that was both surprising and upsetting, as we treated the room respectfully. The situation felt mishandled and left a negative impression, even after providing proof, that the beds were not broken by us during our stay. Overall, while the location is a definite highlight, the lack of basic amenities, poor service, and unfounded accusations made this a disappointing stay. Traveler beware.

Jaime

5 个月前在Expedia

2/10

Rooms are not even at the hotel reception. Beds are smaller than advertised. Staff is unable to help and walls are very thin in hotel rooms. There was hair all over the comforters, not a good experience. I tried to get a refund for the second unused day and they couldn't get me in contact with the Trevi Group.

Romina

5 个月前在Expedia

2/10

Breakfast and Property it Self Not Recomendable