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Anaco

Hotel
Tres Cruces 3, , Madrid, Madrid 28013, ESMap
6.8/10
Good
563 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Free Wifi
Paid parking

Location

Tres Cruces 3, , Madrid, Madrid 28013, ESView in Google Maps
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Stay information

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 50 km.. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service..

Things to know

Check-in14:00 - 05:30
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for continental breakfast: approximately EUR 10 per personAirport shuttle fee: EUR 25 per person (one way)Self parking fee: EUR 22 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a security system, and a first aid kit . Special instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 5:30 AM. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

6.8/10
Good
563 reviews
A
Angel
6 months ago on Expedia
expedia
2/10
When we first checked in we immediately noticed a dead roach stuck on top of the wall in the bathroom. The bathtub was extremely dirty that when our receptionist came to our room he gave a face of disgust as soon as he saw the state of the bathroom and gave us another room. The other room was cleaner but it was filled with bedbugs... we had to throw away some of our clothing because it was filled with so many of them. My grandmother and I were having such a horrible time. And we requested to have us transfered to another hotel but they were no help. We had to contact support just so that we could go to another place. This was a horrible experience especially since we arrived from the airport and had to leave this hotel at 1am just to go to another one at the last moment. Had to leave our luggage outside and had to clean all of our clean clothes just to make sure we didnt bring any bedbugs.vThe hotel did not help and i had to do everything myself to find someplace else to sleep. This was a horrible experience and would never visit this hotel again.
a
ana
6 months ago on Hotels.com
hotels.com
10/10
Excelente
S
Scott
6 months ago on Hotels.com
hotels.com
4/10
The rooms don't even have hand soap, the pictures were not representative of the place and most of the amenities listed were closed or missing.
Anaco - Brek