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Congress Plaza Hotel Chicago

Hotel
520 South Michigan Avenue, , Chicago, Illinois 60605, USMap
8/10
Very Good
10,215 reviews
8% guests praised the Wifi in their reviews
View (146)
Price (130)
Air conditioning (124)
Lakefront (71)
Heating (63)
Waterfront (55)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

check-out

nights

guests






Amenities

Family friendly
Free Wifi
Wine or champagne

Location

520 South Michigan Avenue, , Chicago, Illinois 60605, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

. Optional fees: Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for childrenUncovered self parking fee: USD 62.00 per nightEarly check-in fee: USD 49.00 (subject to availability)Late check-out fee: USD 59.00 (subject to availability)Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Only registered guests are allowed in the guestrooms

Reviews

8/10
Very Good
10,215 reviews
Latest
View (146)
Price (130)
Air conditioning (124)
Lakefront (71)
Heating (63)
Waterfront (55)
Parking (43)
N
Naama
recently on Hotels.com
hotels.com
10/10
Superb location, loved the lake view. Room very comfortable. On the smaller size. Water was lukewarm at 9 am
M
Mely Flor
recently on Hotels.com
hotels.com
6/10
This hotel definitely shows it age. The common areas are generally well maintained and look dated but extravagant. The room we were in had a good view of the city and the location was perfect for what we were there for. While we paid $140+ per night, this hotel reminds me of those seedy little $30/night motels. It was listed at a much cheaper rate (deceptive advertising that is common these days). --THE BAD-- - The floor while it looked clean, left socks and feet dirty. - The AC unit did not work. While it blew air (even when off) it was not cold or hot, as such I would not recommend this hotel for a summer or winter stay, we were boiling with the windows open a crack (security windows on the 7th floor). - Toilet ran and would loudly refill every couple minutes. Also did not flush properly. - broken floor tiles in the bathroom - Water would only get slightly warm IF you left it run for 5-10 minutes first. Hope you like cold showers. - Easy to get lost in this massive old building with many doors and elevators leading to only a select area. --THE GOOD-- - Location was perfect for us, right off of Michigan Ave and a few blocks from the bean as well as the location we were headed to. - The bed, while small was firm, comfortable and felt newer? The pillows were great! - Elevator, while older than dirt (peeling wallpaper) was fast, shook like crazy but fast. - Other than the noise from the open windows (trains constantly going by), it was quiet at appropriate times.
N
Nancy
1 month ago on Hotels.com
hotels.com
6/10
The room we stayed was just right but the air conditioner was not working good - it was on high but was like on fan mode and a maintenance man came to our room asking if we are taking a shower as a room was complaining of a leaked. Parking at the back of the hotel was easy.
Congress Plaza Hotel Chicago - Brek