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Castle at Waikīkī Grand

Hotel
134 Kapahulu Avenue, , Honolulu, Hawaii 96815, USMap
6.6/10
Good
1,002 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 25, Mon
check-out
May 26, Tue
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pool
Free Wifi
Paid parking

Location

134 Kapahulu Avenue, , Honolulu, Hawaii 96815, USView in Google Maps
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Stay information

Enjoy recreational amenities such as a nightclub and an outdoor pool. This hotel also features complimentary wireless internet access and tour/ticket assistance.. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 22:00
Check-out12:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 8:00 AM - 10:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 260270310000 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - GE-182-164-6848-01 This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees: This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 75 for Hotel Room units and USD 85 for Studio units, valid for stays of 1-2 nights; USD 125 for Hotel Room units and USD 135 for Studio units, valid for stays of 3-9 nights; USD 160 for Hotel Room units and USD 190 for Studio units, valid for stays of 10 nights or more.. Optional fees: Covered self parking fee: USD 30.00 per night (in/out privileges)Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedTax ID - GE-182-164-6848-01This property accepts credit cards; cash is not acceptedThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 12:00 PM.

Reviews

6.6/10
Good
1,002 reviews
Consecutive positive reviews from 14 guests
T
Thieu
2 months ago on Hotels.com
hotels.com
4/10
It was a basic room with amenities in a good location and competitive prices. Ron was helpful in giving us a half day rate since our flight was in the evening. Now for the bad, upon checking in we were told there is a cleaning fee (not included in the total price) of over 3 figures for one night. I've booked many hotels on here and never once was I charged a separate cleaning fee., let alone be held ransom at check in. No email no notice until check in (which was at midnight for us). They claim they have an agreement with hotel.com and other 3rd party vendors. If this is try shame on all of you, being deceptive and not mentioning it anywhere until check in. (Note: this was the Castle of Waikiki Grand, not the Waikiki Grand hotel.) Because of this ridiculousness I will not recommend Castle ever and because hotel.com even allows for this, I will no longer be using them.
K
Krystel
3 months ago on Hotels.com
hotels.com
4/10
I had to call 16 times for someone to finalized rest f the payment.. which is soo frustrating .. other wise the hotel Location is quite convenient.
A
Angelo
3 months ago on Hotels.com
hotels.com
4/10
Beware! Room not as described or shown in photos. Room description included a balcony. Instead a got a big concrete pillar in the middle of the room.

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