London Excel - O2 Arena - London City Airport

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London Excel - O2 Arena - London City Airport

Hotel

Connought Heights, London, England E16 2FR, UKMap

7/10

Good

4 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 23, Sat

check-out

May 24, Sun

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Family friendly

Kitchen

Free Wifi

Location

Connought Heights, London, England E16 2FR, UKView in Google Maps

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Stay information

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and 2 coffee shops/cafes. Self parking is free. Additionally, dry cleaning, laundry facilities, and express check-out are onsite.
Housekeeping is available on request.
Guest accommodations at London Excel - O2 Arena - London City Airport offer coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include double sofa beds and dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Things to know

Check-in15:00 - 23:00

Check-out11:00

Dates and times refer to property's local time

Check-in instructions

Check-in start time: 3 PM; Check-in end time: 11 PM Early check-in fee: GBP 50 Early check-in subject to availability Minimum check-in age: 21

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Know before you go

Parking height restrictions apply This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

7/10

Good

4 reviews

Jessica

35 months ago on Expedia

6/10

Laundry “facilities” as advertised is only a washer, no dryer. This means you will have to hang your clothes and towels to dry on the balcony. Also, you are only provided one set of towels per person for stays up to 7 days, which means if you want clean towels you can wash them and then hang them to dry. I realize this is normal in Europe but if you know people from the US especially are renting from you then it should be communicated that there is no dryer and to bring extra clothes so you don’t have to wash. Also, not all toiletries promised were provided, only body wash. Close to an airport and train so it can be noisy if you sleep with the windows open.

Kei

37 months ago on Expedia

6/10

Pros: Easy access to bus lines & DLR station. Area felt safe for most part, even at night. Place is nice & pictures were representative of what to expect. Everything seemed clean & carpeting in bedrooms looked fairly new. Locking mechanism is finicky & tricky, requiring reading & testing to understand what needed to be done. But once you got the hang of it, felt very safe. Enough "beds" for 6 grown adults: 2 in each bedroom, couch (in picture) converts to a bed, & single futon seat that can lay out (description in listing was not clear). Cons: Communication left a lot to be desired. It was Easter weekend so some slack should be given. But took almost entire stay to get extra Smart Keys for group. Not knowing digital smart key via smartphone was used until day in advance, was not possible to get it all taken care of before weekend started. Emailed multiple times, but was told my emails were not going through, even though my first email went through and I continued to reply to the original message. Had to call twice to finally get Smart Keys set up for 2 other people (total of 3). Physical key exists, but don't have access to it until once inside. Advance notice would have been preferable. The Smart Key for front door REQUIRES a smartphone & doesn't always respond quickly. Kitchen sink not installed correctly. Couch & futon "bed" are very uncomfortable. Water heater set on timer; no hot water between 12-6:30am. Shower drain of in-suite bathroom not cleaned out well.