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Moose Hotel and Suites

Hotel
345 Banff Ave, , Banff, Alberta T1L 1H8, CAKarta
9.6/10
Excellent
2 499 recensioner

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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incheckning
May 22, Fri
utcheckning
May 23, Sat
nätter
1
gäster
2 Gäster
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Bekvämligheter

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Plats

345 Banff Ave, , Banff, Alberta T1L 1H8, CAVisa i Google Maps
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Vistelseinformation

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Viktiga saker att veta

Incheckning16:00 - anytime
Utcheckning00:00 - 11:00
Datum och tider avser fastighetens lokala tid

Incheckningsinstruktioner

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minsta incheckningsålder: 18

Speciella incheckningsinstruktioner

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Ytterligare information

Optional fees: Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for childrenPet fee: CAD 30 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Känn till innan du åker

Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Recensioner

9.6/10
Excellent
2 499 recensioner
N
Nicole
1 månad sedan på Hotels.com
hotels.com
6/10
Overall 3.5/5. There were some nice touches, but the experience was brought down by poor housekeeping and a few details you would not expect at this price point. We were upgraded thanks to my Expedia VIP status and received a cute anniversary card, which was thoughtful. Reception staff were friendly, and room service was good. Housekeeping was the main issue. On the first night, “fresh” towels had black makeup stains. The next day, after ordering room service, we returned in the evening to find the tray and dirty dishes still in the room and had to move them ourselves. Another day, we removed the Do Not Disturb sign around 11 a.m., but came back at 6 p.m. to an uncleaned room with a note saying it was skipped due to DND, which was not on the door when we left. Reception sent someone to refresh the room, but it was minimal. No proper cleaning, no new mugs or coffee, no toilet paper, and they even left dirty cleaning gloves on the kitchen counter. We had to call again for basic items. The in room coffee was very weak and tasted like water. We ordered coffee from the restaurant every day instead. The room was also a bit noisy from upstairs, and the sheets felt itchy and low quality. Underground parking and rooftop hot tubs were great, but for $350+ per night, it felt overpriced. We raised concerns with reception and no compensation was offered.
N
Ningfu
1 månad sedan på Hotels.com
hotels.com
10/10
We did see a few bugs in our room during the stay. Staff said that’s normal because it’s in national park. However, we have never encountered that with other hotels in Banff.
W
William
1 månad sedan på Hotels.com
hotels.com
10/10
A great three nights at the Moose. Location is very close to restaurants and hot tub area is large and well maintained. One suggestion would be to upgrade to a better coffee machine for this price point.

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