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Hyatt Regency Köln

Hotel
Kennedy-Ufer 2a, , Cologne, North Rhine-Westphalia 50679, DEKarta
9.2/10
Excellent
1 007 recensioner

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Bekvämligheter

Pets friendly
Pool
Hot tub
Free Wifi

Plats

Kennedy-Ufer 2a, , Cologne, North Rhine-Westphalia 50679, DEVisa i Google Maps
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Vistelseinformation

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

Viktiga saker att veta

Incheckning15:00 - 02:00
Utcheckning00:00 - 12:00
Datum och tider avser fastighetens lokala tid

Incheckningsinstruktioner

Front desk staff will greet guests on arrival at the property This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minsta incheckningsålder: 18

Speciella incheckningsinstruktioner

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Ytterligare information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19 for childrenAirport shuttle fee: EUR 70 per vehicle (one way)Self parking fee: EUR 40.00 per night (in/out privileges)Pet fee: EUR 35 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 8:00 AM to 9:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant beds and rollaway/extra bedsThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 2:00 AM. . Check out: 12:00 PM.

Känn till innan du åker

Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Recensioner

9.2/10
Excellent
1 007 recensioner
A
Andrew
2 månader sedan på Hotels.com
hotels.com
4/10
Dear Hyatt Regency Köln Guest Relations Team, I am writing to formally express my dissatisfaction regarding an experience I encountered during my recent stay at your property in Cologne, Germany. Despite the restaurants on-site appearing to have available capacity on the evening in question, I was unfortunately unable to secure a dining reservation at either of the two hotel restaurants. As a result, I was compelled to leave the hotel premises and travel into the city centre in order to dine — an inconvenience that I had not anticipated, nor considered necessary given the facilities advertised as part of the guest experience. This situation had a significant impact on the overall enjoyment of my stay. As my evening was spent travelling to and from the city centre for dinner, I was subsequently unable to make use of the hotel's leisure facilities, including the swimming pool and spa areas, which I had very much looked forward to. I trust that this matter will be taken seriously and reviewed accordingly. I would welcome the opportunity to discuss this further and to understand what measures might be put in place to prevent similar inconveniences for future guests. Thank you for your time and attention. I look forward to your response. Yours sincerely,
S
Samantha
2 månader sedan på Hotels.com
hotels.com
10/10
Spacious and clean room with good facilities. Staff were welcoming and helpful. Good choice of food at breakfast.
C
Carol Hall
2 månader sedan på Hotels.com
hotels.com
10/10
The room was lovely, spacious, clean. Well stocked each day. The staff helpful and friendly The food ( breakfast) there was a great variety and they served us tea/coffee by coming to table. Would recommend.