Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Change of towels is available on request.
The K11 Golden Gate offers 23 air-conditioned accommodations with complimentary newspapers and slippers. Accommodations offer separate dining areas. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hair dryers, and change of towels can be requested. Housekeeping is provided daily.