This 4-star hotel is centrally located in Lower Manhattan's World Trade Center area, just steps away from the National September 11 Memorial & Museum and One World Observatory. It offers convenient access to the bustling financial district, including Wall Street and the New York Stock Exchange, as well as nearby neighborhoods like SoHo, Tribeca, Greenwich Village, Battery Park, and the South Street Seaport. One World Trade Center, Bloomingdale's, New York University, and Brooklyn Bridge are also within easy reach, with LaGuardia Airport approximately 17 km away.

The hotel features a modern décor and is completely smoke-free, catering to both business and leisure travelers. Guests can enjoy complimentary Wi-Fi throughout the property, along with flexible work spaces, a terrace, and on-site parking. Additional amenities include luggage storage, convenience stores, and well-equipped exercise facilities.

Guest rooms are air-conditioned and boast modern furnishings, luxurious bedding, and astonishing city views. Each unit is equipped with a desk, a wardrobe, a flat-screen TV, a safety deposit box, a coffee machine, and a fridge. Private bathrooms come with a shower, and select rooms also offer a mini-bar, hairdryer, and toiletries.

For dining, guests can start their day with a daily breakfast, offering à la carte or homemade options, and enjoy coffee at the on-site cafe. The hotel also features a bar and provides a range of delightful culinary choices, complemented by 24/7 snack vending machines.

Services include a 24-hour front desk with staff fluent in English and Spanish, as well as dry cleaning and laundry services for extended stays. The Cloud One New York-Downtown, by the Motel One Group is a hotel.