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Hilton Garden Inn West Monroe

Hotel
400 Mane St, West Monroe (LA), Louisiana 71292-8068, USBản đồ
7.8/10
Very Good
1.001 đánh giá
"beautiful front room"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Tiện nghi

Pets friendly
Family friendly
Pool
Free Wifi

Vị trí

400 Mane St, West Monroe (LA), Louisiana 71292-8068, USXem trên Google Maps
Xem bản đồ

Thông tin lưu trú

Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and a banquet hall.. Featured amenities include wired internet access (surcharge), a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite..

Những điều cần biết

Check-in15:00 - anytime
Check-out00:00 - 12:00
Ngày và giờ áp dụng theo giờ địa phương của tài sản

Hướng dẫn check-in

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Tuổi nhận phòng tối thiểu: 21

Hướng dẫn check-in đặc biệt

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Thông tin bổ sung

Optional fees: Fee for buffet breakfast: approximately USD 15.00 per personUncovered self parking fee: USD 5.12 per dayPet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Biết trước khi bạn đi

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Đánh giá

7.8/10
Very Good
1.001 đánh giá
S
Shantell
1 tháng trước trên Hotels.com
hotels.com
10/10
The hotel was so clean, the beds were super comfortable, the staff was very friendly
J
Jessica
4 tháng trước trên Hotels.com
hotels.com
2/10
Rooms were not updated, had to move rooms because our first doors lock wouldn’t work. Half the hotel doesn’t have hot water, bathrooms are in terrible condition - rust everywhere/ paint peeling. Staff tried to steal items from our group and we had to challenge them for them to return the items.
K
Kimberly
4 tháng trước trên Hotels.com
hotels.com
2/10
Hilton is a well-respected and trusted name in hospitality, which made this experience particularly disappointing. Upon check-in, my reservation could not initially be located. I was provided a breakfast voucher only 15 minutes before breakfast service ended, rather than at the time of check-in. Additionally, there were used, dirty towels from a previous guest left in the restroom, indicating that the room had not been properly serviced. More concerning, there was an active water leak in the bathroom above the sink that appeared to be coming from the light fixture. The water ran down the mirror and wall, onto the counter and floor, pooling and soaking my personal hygiene items. The carpet outside the restroom was also saturated, creating an unpleasant odor in the room. When I notified the front desk, I was offered the option to move to another room; however, I was informed that I would not have a working room key and would need staff assistance each time to access the room, as only a master key would function. This solution was not practical or appropriate under the circumstances. I believe more should have been done to properly accommodate this situation, and I expect a higher standard of service and care from a brand with Hilton’s reputation.

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