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Cotswold House Hotel and Spa - "A Bespoke Hotel"

Hotel
The Square, , Chipping Campden, South West, England GL55 6AN, GBBản đồ
8.8/10
Excellent
369 đánh giá

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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nhận phòng
May 26, Tue
trả phòng
May 27, Wed
đêm
1
khách
2 Khách
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Tiện nghi

Pets friendly
Family friendly
Pool
Hot tub

Vị trí

The Square, , Chipping Campden, South West, England GL55 6AN, GBXem trên Google Maps
Xem bản đồ

Thông tin lưu trú

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Chipping Campden? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite..

Những điều cần biết

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Ngày và giờ áp dụng theo giờ địa phương của tài sản

Hướng dẫn check-in

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Tuổi nhận phòng tối thiểu: 18

Hướng dẫn check-in đặc biệt

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Thông tin bổ sung

Optional fees: Fee for continental breakfast: approximately GBP 10 to 15 per personPet fee: GBP 25 per pet, per stayService animals are exempt from feesEarly check-in fee: GBP 25 (subject to availability)Late check-out fee: GBP 25 (subject to availability)Facilities fee: GBP 10.00 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 10:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Biết trước khi bạn đi

Guests under 18 years old are not allowed in the spa Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Đánh giá

8.8/10
Excellent
369 đánh giá
E
Emma
1 tháng trước trên Hotels.com
hotels.com
6/10
Beautiful location. Hotel felt past its prime, certainly for the price. I think you would get better deal booking direct with hotel as i had to pay extra to use the spa and breakfast, which not made clear until we were sat down for breakfast. Would be unlikely to retirn
B
Ben
1 tháng trước trên Hotels.com
hotels.com
2/10
We paid £160 for a Friday night stay in March, even after a discount, so this was not a cheap booking. We chose Cotswold House Hotel & Spa specifically because it is marketed as a spa hotel. However, when we tried to use the spa, we were told it was fully booked. At no point during booking via Hotels.com, or in any communication, were we told that spa access requires advance reservation, is subject to availability, or incurs an extra charge. The only reference was to booking treatments. I reviewed all correspondence, including with reception, and this information simply was not provided. This feels like a clear misrepresentation. The response at reception was also poor, dismissive, and offered no real solution beyond “maybe” checking later, with no guarantee and no lounger access. The room itself was also disappointing for the price: very small, uncomfortably hot, tiny shower, peeling paint, and we had to prop the window open for ventilation. To make matters worse, the hotel blamed Hotels.com/Expedia for both communication and refunds, while Hotels.com said they couldn’t get through to the hotel, leaving us stuck in the middle. Overall, a frustrating experience and not what you expect from a hotel positioned as a premium spa stay.
J
June
4 tháng trước trên Hotels.com
hotels.com
10/10
Food was excellent

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