Hotel Serena

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Hotel Serena

Hotel

Via Fiume 20, , Florence, FI 50123, IT地图

7/10

Good

100 条评论

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 24, Sun

退房

May 25, Mon

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

设施

Pets friendly

Family friendly

Free breakfast

Free Wifi

位置

Via Fiume 20, , Florence, FI 50123, IT在Google地图中查看

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住宿信息

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.. This property has received its official star rating from the local rating authority.. Featured amenities include luggage storage and a safe deposit box at the front desk..

注意事项

办理入住13:00 - 19:00

退房10:00

日期和时间指的是物业当地时间

办理入住须知

Front desk staffed during limited hours The front desk is open daily from 7:00 AM - midnight

最小入住年龄：18

特别办理入住须知

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards

附加信息

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cardsNoise-free guestrooms cannot be guaranteed . Special instructions: The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 1:00 PM. Check in to: 7:00 PM. . Check out: 10:00 AM.

出行前须知

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

7/10

Good

100 条评论

Anon

91 个月前在Expedia

2/10

This was the worst hotel stay of my life. The owner and his wife screamed at each other all night and day. The owner entered our room while we were sleeping. The owner yelled at me when I went to check out and requested a printed copy of my receipt. I paid the bill, and then he grabbed the paperwork, yelled at me, and stormed out. When he came back, I used Google translate on my phone to help make sure I hadn't said something wrong given the language barrier. Again, using Google translate on my phone, I apologized for any confusion and asked for a printed copy of the bill. He yelled at me and grabbed me by my wrists and shook me. My sister and I had already paid, so we grabbed our luggage and left immediately. I would NEVER recommend this hotel to anyone given the experience. I have never been yelled at before like this-- much less assaulted.

Edwin

92 个月前在Hotels.com

6/10

My hotel room was nice, but noisy during the night and very early morning. People talking loud and doors slamming. The hotel is located on the second floor, but there is no elevator from the street to the first floor this is a struggle when traveling with heavy luggage. The hotel is conveniently located two blocks away from the train station.

Jean F

93 个月前在Hotels.com

10/10

Great hosts, clean, incredibly convenient to the train station to drop our bags and venture out to see Firenze. Beds comfy, large room.