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Hotel Marco Polo

Hotel
Boernestrasse 14, , Hamburg, Hamburg 22089, DE地图
6.4/10
Pleasant
97 条评论

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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入住

退房


位客人






设施

Family friendly
Free Wifi
Paid parking

位置

Boernestrasse 14, , Hamburg, Hamburg 22089, DE在Google地图中查看
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住宿信息

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.. Featured amenities include express check-in, express check-out, and luggage storage. Limited parking is available onsite..

注意事项

办理入住14:00 - 21:00
退房00:00 - 11:00
日期和时间指的是物业当地时间

办理入住须知

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 7:00 AM - 8:00 PM To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

最小入住年龄:18

特别办理入住须知

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

附加信息

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 12.9 for adults and EUR 9.9 for childrenUncovered valet parking fee: EUR 10 per dayRollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 9:00 PM. . Check out: 11:00 AM.

出行前须知

This property does not have elevators

评论

6.4/10
Pleasant
97 条评论
C
Carsten
1 个月前在Hotels.com
hotels.com
2/10
Friendly receptionist checked me in but surprised as the hotel was out of coffee Breakfast was booked and paid for but not served at the hotel any longer. Bathroom dirty and many things not working at all. Warren out beds and not even shampoo in the room. Paid 200€ for one night as only few available rooms in Hamburg but they should be ashamed to charge anything above 50€. Never again Hotel Marco Polo
T
Tea
8 个月前在Hotels.com
hotels.com
6/10
In short: If you can handle dirty, you will maybe be okay. If you can't, you probably will check out after 5 minutes and find something else. Clean: The toilet and the floor (mostly). Maybe clean: Bedsheets seemed clean, but also had old perfumed odor (like from a previous guest). The same with the towels. Not clean: See pictures. Bedrail (hair grease?) radiator (brown splashes), walls (blood?), light contacts (finger grease?), shower ceiling and walls (mold), shower floor (dirt), sink (grime).
V
Vladyslav
73 个月前在Hotels.com
hotels.com
2/10
Nothing works - heating, sockets, dirty wardrobe, small room, lamp in the bathroom works 24/7 and no chance to turn it off, no shampoo and bad WiFi, worst hotel in HH so far
Hotel Marco Polo - Brek