Podere Castel Merlo Resort

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Podere Castel Merlo Resort

Resort

Via Verdi 6, Villongo, Lombardia 24060, IT地圖

9.2/10

Excellent

27 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 27, Wed

退房

May 28, Thu

晚

位客人

2 位客人

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設施

Pets friendly

Family friendly

Pool

Free Wifi

位置

Via Verdi 6, Villongo, Lombardia 24060, IT在Google地圖中查看

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住宿信息

Podere Castel Merlo Resort is located in Villongo Sant’Alessandro, a 40-minute drive from Bergamo. Free private parking and free WiFi are available. Guests enjoy wines locally produced at the farm stay. Every room is air conditioned and has a flat-screen TV. Some rooms have a seating area. Rooms are fitted with a private bathroom with a bidet and shower, bathrobes, free toiletries and a hairdryer provided. Both Lecco and Orio al Serio International Airport are within 19 mi of Podere Castel Merlo Resort.

注意事項

入住15:00 - 22:00

退房07:30 - 11:00

日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 8:00 AM - 11:00 PM

最低入住年齡：18

特別入住說明

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.

出發前需知

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from May 01 to September 30 This property does not have elevators

Pros: - Our room was absolutely lovely: clean, blending original architectural elements with modern conveniences; many large, openable windows with fantastic views of the town and vineyard. - Excellent privacy: only 7 rooms in the hotel - Good location if you have a car: short drive to shopping, restaurants and lake Iseo. Cons: - This hotel has so much potential to be AMAZING, but our experience was completely undermined by the poorly trained hotel staff and lack of information for english-speaking guests. - The person working the Front Desk/Check-in is the only worker you have access to (besides possibly a waitress in the hotel restaurant) so to discover that each Day-Reception person has little or no english skills was a significant problem for us. Their knowledge of english, aside from rudimentary phrases/words, seemed to be rehearsed for only pushing hotel wine and promoting the hotel restaurant. They came across as seasonal summer students. - No hotel orientation info in the room for english guests, nothing. -Took 1 bag of laundry to reception (an advertised service). Didn't get sent out, was crammed under the reception desk. Staff blamed each other and then turned on us (!). - Internet only worked for 1 day of our 3 day stay. Called Front Desk. Worker didn't seem to care; said there were plans to get better router in a month or so. - Hotel held loud disco party in the evening on two nights. - Cleaning staff were intrusive.