Mercure Bonn Hardtberg

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Mercure Bonn Hardtberg

Hotel

Max Habermann Strasse 2, 2, BONN, North Rhine-Westphalia 53123, DE地圖

8/10

Very Good

297 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 27, Wed

退房

May 28, Thu

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

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設施

Family friendly

Solarium

Air conditioning

位置

Max Habermann Strasse 2, 2, BONN, North Rhine-Westphalia 53123, DE在Google地圖中查看

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住宿信息

The Mercure Bonn Hardtberg offers large rooms, an international restaurant and conference rooms for up to 250 people. It is located in the Hardtberg district of Bonn, just 3.1 mi from the city center. The modern rooms at the Mercure Hardtberg have satellite TV channels, a work desk and Wi-Fi. The Mercure’s 1949 restaurant features a terrace, and serves international food. The air-conditioned Wasserwerk bar offers a variety of drinks, from German beer to fine wines. The Telekom Dome Sports Arena and the A565 motorway are less than 0.6 mi away.

注意事項

入住15:00 - 05:30

退房00:00 - 12:00

日期和時間參照物業當地時間

入住說明

For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival

最低入住年齡：18

特別入住說明

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

附加資訊

Timezone: Europe/Berlin

出發前需知

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Probably a toxic working environment for the employees as the bartender Aidin ruined our stay in the hotel with his rudeness. He is literally bullying hotel guests. We had 2 beers at the lobby bar and forgot to pay 11.EUR bill and headed out for the dinner but he stopped us at the doorstep to for the payment and I really don’t remember how many times I apologised but he was like “you should learn not to leave your table before paying.. you shouldn’t be served until you pay i.. etc etc” and I thought he was joking. We returned back to the hotel after dinner and sat in the lobby to talk with my clients and asked more drinks and he came to the table and he was still talking.. clearly said “you shouldn’t leave your table and you will learn to stay until you pay your bill” in front of my clients and everyone else in the bar.. ı said “please add our drinks to the bill and I will pay at once” but he rejected and said “no you will pay now, not later” and everytime he served us he forced me to pay upfront unlikely the other guests. Never seen such a rude person in my life and he made my clients left the hotel! Unbelievable

Adam

32 個月前在 Hotels.com

4/10

The hotel is nice and clean but that’s where the good parts end. I traveled in a group of friends all having our own room. They all had fridges with complimentary drinks and coffee machines. Me and two others had neither. We all paid the same so it’s not a price issue. I was told there was nothing that could be done. Then the staff, not helpful at all. I was quite shocked. I waited 20 minutes to buy a bottle of coke from the “ market place “ ( a vending machine that only reception can open ) they ignored me whilst typing and not actually dealing with a customer. Charged me 3.20 then literally asked a member of staff to open the bar as a new guest fancied a drink. Surly instead of making me wait 20 mins for my drink you could have just done the same and I would have ordered from the bar. We didn’t actually get a single evening meal as the restaurant is closed by 9pm and you must be there from 7:30 ( our plans made this impossible) but when we asked if we could book for tomorrow they said no we have to do it on the day which made no sense. I am not happy at all and will most likely book elsewhere in the future. For context we are all in our 40s and came here catch up with old friends from school. We are not in our twenties and out boozing. Breakfast was good. For what we paid ( quite a lot ) I have had better stays in Premier inn. I don’t recommend this hotel at all.