Hotel Alte Mark

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Hotel Alte Mark

Hotel

Alte Soester Str. 28, , Hamm, North Rhine-Westphalia 59071, DE地圖

8.8/10

Excellent

157 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 26, Tue

退房

May 27, Wed

晚

位客人

2 位客人

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設施

Pets friendly

Family friendly

Free Wifi

位置

Alte Soester Str. 28, , Hamm, North Rhine-Westphalia 59071, DE在Google地圖中查看

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住宿信息

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance and a banquet hall.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite..

注意事項

入住15:00 - 22:00

退房00:00 - 11:00

日期和時間參照物業當地時間

入住說明

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

最低入住年齡：18

特別入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

附加資訊

Optional fees: Fee for buffet breakfast: approximately EUR 12 per personSelf parking fee: EUR 5 per nightPet fee: EUR 5 per pet, per nightService animals are exempt from feesRollaway bed fee: EUR 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant beds and rollaway/extra bedsThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.

出發前需知

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

During check-in ( very nice man who also was the waiter in the restaurant) we were told that the breakfast would start 07.00 So 07.05 next morning we entered the breakfast room and were met by a young blond lady with glasses that told us ( in a rude way) that we were not welcome before 07.30. We were in a hurry and would have been fine with a piece of bread, a slice of cheese and a glass of juice ( which was already available at the buffet) but no.. the blond lady with the glasses insisted that we should wait to 07.30 ( which was not an option for us since we were in a hurry) We were obviously given the wrong info at check in, mistakes happens, but the blond rude young lady at the breakfast could easily have let us have our breakfast when we arrived short after 07.00. Thats the difference between good customer service and the really bad one as we experienced this time. Really bad indeed. So we could not have the breskfast that we already had paid for but instead had to buy our breakfast at the bakery shop in the village... We travel a lot and, +100 nights a year in hotels and it's very unusual that hotel staff in general is rude but this one should not even work close to customers at all. That being said, the hotel was clean and nice, but skip it, there are a lot of nice hotels with nice staff. Avoid this one!