DORMERO Hotel Coburg in Coburg, Bavaria

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DORMERO Hotel Coburg

Hotel

Am Viktoriabrunnen 2, , Coburg, Bavaria 96450, DE地圖

8.4/10

Very Good

319 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 26, Tue

退房

May 27, Wed

晚

位客人

2 位客人

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Standard Room

No Free Breakfast | Non Refundable

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Standard Double Room

No Free Breakfast | Non Refundable

可容納2人

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設施

Pets friendly

Family friendly

Free Wifi

位置

Am Viktoriabrunnen 2, , Coburg, Bavaria 96450, DE在Google地圖中查看

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住宿信息

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite..

注意事項

入住15:00 - 23:00

退房00:00 - 12:00

日期和時間參照物業當地時間

入住說明

Front desk staffed during limited hours The front desk is open daily from 1:00 PM - 11:00 PM This property doesn't offer after-hours check-in

最低入住年齡：18

特別入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

附加資訊

Optional fees: Fee for buffet breakfast: approximately EUR 19.90 per personSelf parking fee: EUR 20 per dayA late check-out fee will be chargedRollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 1:00 PM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 12:00 PM.

出發前需知

Only registered guests are allowed in the guestrooms Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

I do not recommend this hotel. I arrived at the hotel at 1:30 a.m., extremely tired after a long flight. I had booked this hotel only to rest during a short layover. Unfortunately, the experience was very unpleasant from the start. The man at the reception, greeted us with an unfriendly and aggressive attitude. He claimed that the check-in system was not working and insisted on keeping our passports for the check-in process. Passports are official and personal documents, and it is completely unacceptable to keep them overnight. When I refused to hand over our passports, he told me, “Then you can wait here for one hour.” I explained that I needed to rest because I had another flight at 5:00 a.m., but he still refused to proceed unless we gave him our passports. I suggested that he make copies and allow us to keep the originals, but he refused to listen. He wanted to keep our passports for the entire night, which is unacceptable behavior. Nothing was handled professionally or smoothly. In the morning at checkout, after only three hours of sleep, did not communicate at all. I was left waiting without any explanation of what I needed to do. The door was locked during the night, and I had to wait for him to open it. When I told him I needed to leave, he said, “No sir, you need to pay the city tax.” I had no problem paying the tax, but the lack of communication and basic courtesy was unacceptable. At the very least, guests should be clearly informed of what is expected of them.