Garda Family House

‌

顯示所有照片

‌

Garda Family House

Hotel

Via Nascimbeni 12, , Brenzone sul Garda, VR 37010, IT地圖

9/10

Excellent

198 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 26, Tue

退房

May 27, Wed

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Family friendly

Free Wifi

Kids meal

位置

Via Nascimbeni 12, , Brenzone sul Garda, VR 37010, IT在Google地圖中查看

檢視地圖

‌

住宿資訊

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.. Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite..

注意事項

入住14:00 - 20:00

退房00:00 - 10:30

日期和時間參照物業當地時間

入住說明

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 8:30 AM - 8:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT023014B7H4MIMC5Z Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

其他資訊

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 5 for adults and EUR 3.55 for childrenUncovered self parking fee: EUR 10 per day (in/out privileges)Late check-in fee: EUR 20 for check-in between 8:00 PM and midnightLate check-out fee: EUR 20Crib (infant bed) fee: EUR 7.0 per dayRollaway bed fee: EUR 15.0 per nightHosted evening meal: EUR 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 8:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booked in a Flexible room type may be required to change rooms during their stay.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 8:00 PM. . Check out: 10:30 AM.

出發前需知

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Let me do the good first: the location, staff, and stay were wonderful. I would highly recommend this property. We had a bit of a frustration with locating the property, and communication could be improved. We booked through VRBO, and this was my first time. The booking did not make clear to me that this was actually like a hotel. For all I knew, I thought it might be a room in someone's house. The property is called Garda Family House. On the VRBO map, it says Castelleto, and the address given (while, apparently accurate) when typed into Google Maps sent us to Torri del Benaco near Hotel del Porto which is 10 km away. We asked for directions multiple times, and people kept having the same experience and telling us we were in the right place when we were not. Prior to leaving, I sent messages to the property on June 2, June 3, July 25, and twice on July 26, and I received no response. We had no idea how to access the property, and not even a phone number. We did, however, have an address that even with the help of other, and Google Maps, we could not find. We searched for the property for about 3 1/2 hours, and finally, a local resident found a number to call and gave us more specific directions using landmarks. At this point, it was near 10 pm and we decided to eat before making a final attempt to find the property. When we arrived, we saw a sign from the main road, next to a church, that said "Garda Family House." Finally arriving, it was now 11:20 pm, and we were informed that we needed to pay an additional 20 Euro for "late check-in". I explained our frustration with not being able to find the property and their failure to communicate with us despite our attempts, and they told us the failure was with VRBO. They expected we would go to their own website - which I did not know existed. The hyperlink to the Garda Family House should be on the VRBO site. VRBO will not, however, let me post it - inexplicably. But, if you type "garda family house" (but remove the spaces and add .it to the end of your entry) into your browser, you should be able to access the property's homepage on the web, which would have eliminated the confusion and the added expense and frustration. Now, the next morning, we woke up to the loveliest view in that part of the world. We had the loveliest breakfast on the terrace. We retrieved our car parked in the lot across the street. And, we had the loveliest visit with the staff. I unreservedly recommend this property.