Spring Hotel Vulcano

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Spring Hotel Vulcano

Hotel

Avda Antonio Dominquez Alf 8, , Arona, Tenerife 38660, ES地圖

8.6/10

Excellent

172 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 26, Tue

退房

May 27, Wed

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Pool

Hot tub

Ourdoor pool

位置

Avda Antonio Dominquez Alf 8, , Arona, Tenerife 38660, ES在Google地圖中查看

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住宿資訊

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk..

注意事項

入住15:00 - 00:00

退房00:00 - 12:00

日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property uses eco-friendly cleaning products

其他資訊

Optional fees: In-room safe fee: EUR 3.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property uses eco-friendly cleaning productsSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

出發前需知

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.

Signý S.

4 個月前在 Hotels.com

6/10

Renew the beds please

Ashleigh

3 個月前在 Hotels.com

10/10

Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.