Seehotel Rheinsberg

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Seehotel Rheinsberg

Hotel

Donnersmarckweg 1, , Rheinsberg, Brandenburg 16831, DE地圖

8.2/10

Very Good

30 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 25, Mon

退房

May 26, Tue

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Pets friendly

Family friendly

Pool

Free Wifi

位置

Donnersmarckweg 1, , Rheinsberg, Brandenburg 16831, DE在Google地圖中查看

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住宿資訊

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite..

注意事項

入住15:00 - 05:30

退房00:00 - 10:00

日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve onsite parking Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

其他資訊

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.90 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 110 per person (one-way)Airport shuttle fee per child: EUR 110 (one-way)Pet fee: EUR 15 per pet, per dayService animals are exempt from feesRollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 10:00 AM.

I had looked forward to my stay at the Seehotel, booked for three nights during a business trip. The lakeside location and sauna/steam room facilities sounded ideal. However, upon arrival, I found a note in my room informing me there would be no telephones for the week due to system work. This also meant the sauna and steam room were out of service, as alarms wouldn’t be available in emergencies. There was no internet or Wi-Fi anywhere in the hotel. This was not mentioned in the welcome letter, and when I raised it at reception, the staff shrugged and unhelpfully suggested trying the top floor for a signal. Additionally, mobile reception was poor, and I often had to sit in a dark corridor on the third-floor conference area to connect and work. The staff appeared indifferent to the inconvenience. When I emailed to raise these issues, I received a handwritten note advising me to speak with reception. However, the house manager was never available when I attempted to follow up. The hotel itself is in a beautiful location in Rhinesberg, and the breakfast and restaurant staff were wonderful. However, my experience was further soured at checkout when the receptionist insisted I pay, despite having prepaid through Hotels.com. I ended up only paying the city tax, plus €5 per night for parking, which felt unreasonable given the lack of key amenities. I won’t be returning; prior notice of such disruptions, or a sincere apology, would have gone a long way.

Eva

33 個月前在 Expedia