Metro Inns Newcastle in Newcastle-upon-Tyne, North East, England

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Metro Inns Newcastle

Inn

Ponteland Road Kenton Bank, , Newcastle-upon-Tyne, North East, England NE3 3TY, GB地圖

6.8/10

Good

292 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

Jun 02, Tue

退房

Jun 03, Wed

晚

位客人

2 位客人

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1 Bedroom Basic Triple Room (Shared Bathroom)

No Free Breakfast | Non Refundable

1 Full Bed, 1 Twin Bed

可容納3人

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1 Bedroom Basic Double Room (Shared Bathroom)

No Free Breakfast | Non Refundable

1 Full Bed

可容納2人

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Basic Triple Room (Shared Bathroom)

No Free Breakfast | Non Refundable

可容納3人

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1 Bedroom Economy Double Room (Shared Bathroom)

No Free Breakfast | Non Refundable

可容納2人

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1 Bedroom Standard Triple Room (Shared Bathroom)

No Free Breakfast | Non Refundable

可容納3人

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Standard Quadruple Room with Bunk Beds (Shared Bathroom)

No Free Breakfast | Non Refundable

可容納4人

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Standard Double Room (Shared Bathroom)

No Free Breakfast | Non Refundable

可容納2人

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Signature Double Room (Shared Bathroom)

No Free Breakfast | Non Refundable

1 Full Bed

可容納2人

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設施

Kitchen

Free Wifi

Paid parking

位置

Ponteland Road Kenton Bank, , Newcastle-upon-Tyne, North East, England NE3 3TY, GB在Google地圖中查看

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住宿資訊

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. This hotel also features a reception hall and a vending machine.. Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite..

注意事項

入住15:00 - 01:00

退房00:00 - 10:00

日期和時間參照物業當地時間

入住說明

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

其他資訊

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

. Policies: Only registered guests are allowed in the guestrooms. Alcohol is not served at this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests should expect a high level of noise at this property at weekends.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 1:00 AM. . Check out: 10:00 AM.

出發前需知

Alcohol is not served at this property Only registered guests are allowed in the guestrooms This property does not have elevators

I am writing to formally raise a complaint regarding my recent stay on 14/02/2026. Unfortunately, the condition of the room and shared facilities was completely unacceptable. The bed had not been made properly on arrival, and the room itself did not appear to have been cleaned to a reasonable standard. The sink area in the room was wet, which further suggested it had not been prepared properly for new guests. Most concerning, however, were the shared bathroom facilities. There were entire toilet rolls flushed down the toilet, human waste left in the bowl, urine on the toilet seat, and the overall area was dirty and unhygienic. This made the facilities unusable and created a very uncomfortable stay. I booked this accommodation expecting a clean and hygienic environment. The condition I encountered fell far below an acceptable standard. We was in the room for just 30 minutes before we left and found a new hotel which was a huge inconvenience. Given these circumstances, I am requesting a full refund for my stay. I had travelled 5 hours from down south expecting a nice stay. I would appreciate a prompt response to resolve this matter.