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ibis Styles Berlin Treptow

Hotel
Spreestr. 14, , Berlin, Berlin 12439, DE地圖
8.4/10
Very Good
573 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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設施

Pets friendly
Family friendly
Free Wifi

位置

Spreestr. 14, , Berlin, Berlin 12439, DE在Google地圖中查看
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住宿資訊

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 2 meeting rooms available for events..

注意事項

入住15:00 - 00:00
退房00:00 - 12:00
日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival at the property

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

其他資訊

Optional fees: Fee for buffet breakfast: approximately EUR 15 per personPet fee: EUR 10 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

出發前需知

A car is not required for transportation to and from this property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

評論

8.4/10
Very Good
573 評論
K
Kris
1 個月 前在 Hotels.com
hotels.com
8/10
Fantastic! This was the 2nd time staying at this hotel and I enjoyed my stay just as much as the first time. There are no kettles in the rooms, but there IS a coffee/tea making machine which is free to use with plenty of different choices to choose from.
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Richard
4 個月 前在 Expedia
expedia
2/10
Dear Expedia Customer Support, I am writing to formally raise a complaint regarding my recent Valentine’s trip to Berlin, which was booked through Expedia. My partner and I arrived at the hotel at approximately 1:30am after travelling, only to be informed that the Senior Suite I had paid for was no longer available. Without any clear explanation, we were told the room had effectively been downgraded. The receptionist was unable to provide a reason as to why the room I had booked and paid for had been given to another guest, nor could they explain how this situation had occurred. After being shown an alternative room, we were left with no real choice but to accept a standard room with a standard bed — significantly below the level of accommodation I had reserved and paid for. I requested either the correct room or a refund of the price difference, but this was refused. I find it completely unacceptable that a confirmed and fully paid booking was not honoured. The issues continued throughout the stay. During our three-night visit: No housekeeping attended our room. Bed sheets were not changed. The room was not cleaned at any point. On the second night, after returning late in the evening, we found the room untouched. The following day, we had to go down to reception and request fresh bed sheets and pillowcases ourselves. We were instructed to collect them from reception rather than having them delivered to the room, and I was forced to make the bed personally. While I
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Sara
6 個月 前在 Expedia
expedia
8/10
Was a problem with water leak in my room but Gabriella was wonderful, hekped me move room and looked after me so well.

法律

ibis Styles Berlin Treptow - Brek