Islander Hotel & Resort

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Islander Hotel & Resort

Hotel

102 Islander Drive, Emerald Isle (NC), North Carolina NC 28594, US地圖

8.8/10

Excellent

1,002 評論

Beachfront (39)

View (12)

Pool (12)

Price (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

Jun 10, Wed

退房

Jun 11, Thu

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Family friendly

Pool

Free Wifi

位置

102 Islander Drive, Emerald Isle (NC), North Carolina NC 28594, US在Google地圖中查看

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住宿資訊

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

注意事項

入住16:00 - anytime

退房00:00 - 11:00

日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival at the property

最低入住年齡：21

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property is professionally cleaned

其他資訊

Optional fees: Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property is professionally cleaned. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property is professionally cleaned . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

出發前需知

This property does not have elevators

The Islander Hotel & Resort was very clean, but unfortunately we experienced several issues during our 3-day stay, which was our first time visiting. One of the biggest concerns was the front desk staff member, Marty, who was consistently rude and disrespectful during multiple interactions. In a customer-facing role, better communication skills and a more welcoming attitude are expected. At check-in, we were informed *after paying* that there would be no housekeeping services during our stay due to staffing shortages. This should have been disclosed ahead of time, as we likely would have chosen a different hotel. Being on vacation, we shouldn’t have to clean our own room, which ended up being the case. This was very disappointing. We also had an issue regarding the pool. One evening, we called the front desk about the lack of pool lights. The employee who answered (she did not give her name) told us there were no pool lights and that the pool was closed. We later found out both statements were untrue—the pool does have lighting and remains open until 10 PM. Because of this misinformation, our family missed out on enjoying the pool for two nights. Additionally, we were told we had to go to the front desk to pick up extra towels and trash bags ourselves due to staffing shortages, which was inconvenient. Overall, while the property itself was clean, the lack of transparency, poor service, and inconvenience significantly impacted our experience. Given these issues, we do not

Jonathan

1 個月前在 Hotels.com

10/10

Parking was great, and so much to do nearby. Beach access was amazing.