Extended Stay America Select Suites - Detroit - Ann Arbor - University South

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Extended Stay America Select Suites - Detroit - Ann Arbor - University South

Hotel

3265 Boardwalk Street, , Ann Arbor, Michigan 48108, US地圖

5.8/10

Pleasant

474 評論

"POOL VIEW"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 25, Mon

退房

May 26, Tue

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Pets friendly

Family friendly

Free Wifi

位置

3265 Boardwalk Street, , Ann Arbor, Michigan 48108, US在Google地圖中查看

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住宿資訊

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite..

注意事項

入住15:00 - anytime

退房00:00 - 11:00

日期和時間參照物業當地時間

入住說明

For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 9:00 AM - 10:00 PM

最低入住年齡：21

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

其他資訊

Optional fees: Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 9:00 AM - 10:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

I normally do not write reviews, but this is one that needs to happen. Despite several attempts to remedy the concerns both on site and via email with the manager. Nothing was done. Long story short. The room was in terrible condition. It was dirty, there were poor repairs made to virtually every corner of the room. It was doors on the bathroom vanity, the caulking around the tub/shower was discussing. There was a 2x4 in the corner of the room to hold the door open. Immediately after checking in, we tried to report these conditions on three separate attempts to the front desk but nobody was there. I tried to call and report the concerns but nobody responded. I then sent a message through the Expedia App to the hotel but no response. We ended up only straying for the first night of our two night stay and we checked out. Again, nobody was at the front desk to even check out so we dropped our under the office door. All I wanted was to get a refund for the second night that we did not use. No response, just a form email from the manager. Terrible condition of the room and terrible customer service. They could have made everything right by refunding our second night that we did not use, but nothing.