AKA University City

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AKA University City

Apart hotel

2929 Walnut St, , Philadelphia, Pennsylvania 19104, US地圖

9.2/10

Excellent

759 評論

"Kamilah and Tyra did an absolute fantastic job"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 25, Mon

退房

May 26, Tue

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Pets friendly

Family friendly

Pool

Free Wifi

位置

2929 Walnut St, , Philadelphia, Pennsylvania 19104, US在Google地圖中查看

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住宿資訊

Enjoy recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and bike parking.. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite..

注意事項

入住15:00 - 00:00

退房00:00 - 11:00

日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

最低入住年齡：21

特殊入住說明

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Long-term renters welcome Property Registration Number 864141 Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products

其他資訊

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 29.09 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Self parking fee: USD 35.00 per dayPet fee: USD 200 per accommodation (varies based on length of stay) Service animals are exempt from feesRollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableLong-term renters welcomeThis property uses eco-friendly cleaning productsSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

出發前需知

A car is not required for transportation to and from this property

Upon my arrival, I was informed that my family and I had been mistakenly assigned to a penthouse room instead of the penthouse plus den room we had booked. This discrepancy was attributed to an error made during the Aka booking process, which resulted in the reservation of an accessible room without a den. Despite my clarification and presentation of the booking details, the front desk staff refused to rectify the situation. They offered to accommodate us in a cheaper room, but wouldn’t accommodate us the price difference which was between $200-350 The following day, we attempted to access the pool, only to find it fully reserved. We were unable to enter the pool or lounge area that day, the following day after the event, we went to check out the pool the presence of hazardous conditions such as toilet paper and hair floating throughout the pool. Upon contacting the front desk again, we were informed that Manager Rick would reimburse us $50 for our stay. However, upon our return to the pool the following day, we discovered that it was still contaminated with toilet paper and hair, despite the manager’s promise of cleanup. This incident highlights the need for thorough verification of bookings and the importance of addressing customer complaints promptly. The staff’s lack of assistance in resolving this issue is unacceptable. I strongly advise potential guests to exercise caution and avoid booking this establishment.

Carter

1 個月前在 Hotels.com

8/10

Staff service was inconsistent

Mar'kasia

1 個月前在 Hotels.com

10/10

Nice place! Very clean and beautiful view