The London, a Luxury Collection Hotel, New York City

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The London, a Luxury Collection Hotel, New York City

Hotel

151 West 54th Street, , New York, New York 10019, US地圖

9.2/10

Excellent

1,012 評論

Price (28)

Kid friendly (18)

View (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

Jun 05, Fri

退房

Jun 06, Sat

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Pets friendly

Family friendly

Free Wifi

位置

151 West 54th Street, , New York, New York 10019, US在Google地圖中查看

檢視地圖

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住宿資訊

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events..

注意事項

入住15:00 - 00:00

退房00:00 - 12:00

日期和時間參照物業當地時間

入住說明

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

最低入住年齡：21

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash

其他資訊

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 40.16 per accommodation, per night The resort fee includes:Additional inclusions

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 25 per personCovered valet parking fee: USD 95 per dayPet fee: USD 250 per pet, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property. Guests can access their rooms with a mobile device.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

出發前需知

A car is recommended for transportation to and from this property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

I paid extra specifically for complimentary breakfast, yet upon check-in the staff claimed they had no record of it and kept me waiting for over 30 minutes while they sorted it out. Once they finally confirmed that I was correct, instead of apologizing they blamed the issue on me for booking through a third-party site, as if the mistake was somehow my fault. I have stayed in over 50 hotels, and I have never had a manager respond to a guest this way. Then, at checkout, I was charged for breakfast again and had to dispute the charge a second time. To make matters worse, valet service was equally unacceptable. I waited 45 minutes for my car, only to be told they had no internet connection and therefore never received the request to retrieve it. This level of disorganization, poor communication, and lack of accountability is unacceptable for any hotel, let alone one that markets itself as luxury. Extremely disappointing experience.