WS Louvre - Casanova

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WS Louvre - Casanova

Hotel

24 Rue Danielle Casanova, Paris, Paris 75002, FR地圖

7.4/10

Good

120 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 25, Mon

退房

May 26, Tue

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Free Wifi

Breakfast

Internet

位置

24 Rue Danielle Casanova, Paris, Paris 75002, FR在Google地圖中查看

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住宿資訊

Express check-in and express check-out are available at this hotel.
Housekeeping is available on request.
WS Louvre - Casanova offers 25 accommodations with safes and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.

注意事項

入住15:00 - anytime

退房11:00

日期和時間參照物業當地時間

入住說明

Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts debit cards

出發前需知

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Finding the property was confusing as the hotel name does not match the name displayed on the building. The room itself was clean and the cleaner was genuinely lovely, but the rooms are extremely small and inconsistent — some have full amenities, others don’t. Bedding was worn, and stairs and communal areas were dirty. The main issue was the first night. Guests above me were banging, shouting and screaming until around 3am. I contacted the WhatsApp support number and received the following exact response: “We apologize for this inconvenience. Please note that there is no team on-site at this time to speak with the person screaming upstairs. We will inform our manager about this situation immediately. Meanwhile, could you also go there and let them know? This building is in a quiet area, and no loud noise is authorized. We apologize again for the disturbance. Best regards, Jessy, Team WS” I was being asked to confront noisy guests myself, which is completely unacceptable. I replied saying I was not prepared to do this and asked for help — they refused. The noise continued all night. We had to be up early for Disney at 7am, making this even worse. I contacted Hotels.com, who were equally unhelpful and told me to go back and speak to the hotel, despite there being no on-site staff. The next day there was an apology note and chocolates, which doesn’t make up for a sleepless night. Great location, but no overnight support, poor management. I would never stay again