Cocoon Theresienwiese

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Cocoon Theresienwiese

Hotel

Theresienhoehe 40, Munich, Bavaria 80339, DE地圖

9.4/10

Excellent

182 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 26, Tue

退房

May 27, Wed

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Free Wifi

Parking

Air conditioning

位置

Theresienhoehe 40, Munich, Bavaria 80339, DE在Google地圖中查看

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住宿資訊

Along with a bar/lounge, this smoke-free hotel has self parking and free WiFi in public areas.
Housekeeping is available on request.
Cocoon Theresienwiese offers 84 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Munich hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

注意事項

入住15:00 - 22:00

退房11:00

日期和時間參照物業當地時間

入住說明

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The hotel is clean & comfortable and the communal area is a lovely idea. I completely understand the idea behind not providing people with things they may not need (e.g. daily housekeeping, new towels, extra pillows etc) unless they’ve been requested, but this only works as a concept if the requests are actually met. Two days in a row I requested house keeping and two days in a row, I returned in the evening to find it hadn’t been done. On the second failed day, I went down to speak to the member of staff on site. I get mistakes happen but I was really disappointed by how unbothered she was by the situation. She brought clean towels to our room a few minutes later but there was no apology for the repeated let down, and it was just shrugged off with a “unfortunately housekeeping are gone for the day now” with no explanation of how it had been missed two days in a row. We also tried to buy a drink from the vending machine however the payment terminal wasn’t working - the member of staff said we could just buy it through the bar instead and we were charged nearly a euro more than the vending machine price. Overall the hotel is a nice idea but the service experience isn’t up to scratch and I wouldn’t stay again.

Claire

2 個月前在 Hotels.com

10/10

Great room, loved the cork floors and gentle decor. Quiet and great for sleeping, nice shower and balcony.

Lewis

4 個月前在 Hotels.com

10/10

Very clean room and exceptionally comfortable bed. Nice and powerful shower with lovely smelling shampoo and shower gel. Five minute walk to Poccistaße U-Bahn.