Hotel Indigo Memphis Downtown

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Hotel Indigo Memphis Downtown

Hotel

22 North 3rd Street, Memphis, Tennessee 38103, US地圖

5.8/10

Pleasant

7 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 24, Sun

退房

May 25, Mon

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

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設施

Pool

Parking

Fitness

位置

22 North 3rd Street, Memphis, Tennessee 38103, US在Google地圖中查看

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住宿資訊

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Other amenities include a snack bar/deli, self parking, and a 24-hour front desk.
Guest accommodations at Hotel Indigo Memphis Downtown offer irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

注意事項

入住check with hotel

退房check with hotel

日期和時間參照物業當地時間

入住說明

Information provided by the property may be translated using automated translation tools

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The problem here is that I never got to stay in the room. I was there to run the St. Jude's marathon and when I went to check in, I was informed there were no available rooms because the US government had rented all the rooms. This is absolutely FINE and understandable. However, to be told this after driving six hours before I'm to run 26.2 miles for a charity was just completely inconsiderate and poorly handled. An email, in-app message, or call should've been given to anyone affected. I had already paid in full and then had to request the refund through Expedia where they had to verify my claim and told me it could take a number of days to see the refund. I have no idea what, exactly, if I didn't have the disposable income to find another room at one of the most expensive times of year in the city. I'm truly disappointed and often question why I bother with Expedia at all (solely than that I've now been using it for over 15 years). Please do better.

william

5 個月前在 Hotels.com

2/5

We were informed at check in that the hotel was sold out to National Guatd the rest of the year Hotel and Hotels . Com did not inform us I’m trying to get refund from Hotels.com no response so far ruined weekend

hulet

5 個月前在 Hotels.com

2/5

After confirming my reservation 2 weeks before my stay and even getting an email from hotels.com the day before about checking in; my wife and I get to the hotel at 10:00 PM to find out that they would not honor our reservation as the government took over the hotel for the National Guard in November 15th! We really thought it was a joke at first! How with today’s technology could something remotely like this ever happen!? The rest was painful and torture on getting resolution :(