RS Boutique Suites - City Centre

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RS Boutique Suites - City Centre

Hotel

330 Burnhamthorpe Rd W, Mississauga, Ontario L5B 0E1, CA地圖

7/10

Good

63 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

May 26, Tue

退房

May 27, Wed

晚

位客人

2 位客人

Check price to view the latest room options for this stay.

Check price

設施

Kitchen

Free Wifi

Free parking

位置

330 Burnhamthorpe Rd W, Mississauga, Ontario L5B 0E1, CA在Google地圖中查看

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住宿資訊

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free self parking.
RS Boutique Suites - City Centre offers 35 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Mississauga hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

注意事項

入住17:00 - anytime

退房11:00

日期和時間參照物業當地時間

入住說明

Check-in start time: 5:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 19

最低入住年齡：19

特殊入住說明

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

I was unable to check‑in due to several issues with the process and communication. When I arrived, I had no instructions about the check‑in procedure. The owner later explained that the process involved multiple steps with the condo concierge, a fob for the elevator, access to the parking garage, and additional steps to reach the unit. None of this information was provided in advance.Because the owner cannot see guest details through the booking system, I had no way to prepare for the check‑in requirements. I called the number provided, but the first person who answered did not speak English, and I waited several minutes before the owner came on the line. During the call, the owner requested the security deposit before answering my questions about how to access the property. After the deposit was paid, I spent about 30 minutes trying to understand the check‑in instructions, which felt very complicated and difficult to follow. In my opinion, the communication was rude, unprofessional and the process was far more complex than what I expected for a short‑term rental. I did not feel confident that I would be able to navigate the condo’s requirements or access the unit successfully, so I decided not to proceed with the stay and booked a hotel instead.I contacted Hotels.com for assistance, and after escalation, they refunded the cost of the booking. I never entered the apartment, but the security deposit was held for several days. Disgusting!

Yee Hung

2 個月前在 Hotels.com

10/10

The size of the apartment was decent and well equipped with all the necessities. The contact provided prompt reply to the questions and they tried to accommodate your request.

Jerry

3 個月前在 Hotels.com

10/10

The room was excellent. A few hoops to jump thru at the start, but it was worth it in the end. There’s a lot of dust in certain areas that the cleaner can’t see - microwave vents, above the fridge. It’s a bit nasty but otherwise still an excellent experience. Would stay again.