Hotiday Ortigia Opera in Syracuse, SR

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Hotiday Ortigia Opera

Hotel

Via Giuseppe Logoteta, 18, , Syracuse, SR 96100, IT地圖

7.4/10

Good

10 評論

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

入住

Jul 18, Sat

退房

Jul 19, Sun

晚

位客人

2 位客人

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Standard Double Room

No Free Breakfast | Non Refundable

1 double, 1 Full Bed

可容納2人

顯示更多選項 2 個

Check price

設施

Free Wifi

Air conditioning

Heating

位置

Via Giuseppe Logoteta, 18, , Syracuse, SR 96100, IT在Google地圖中查看

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住宿資訊

The front desk is staffed during limited hours..

注意事項

入住15:00 - anytime

退房10:00 - 10:00

日期和時間參照物業當地時間

入住說明

Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT089017C26NYVFP89 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

其他資訊

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

. Optional fees: Pet fee: EUR 10 per pet, per nightService animals are exempt from feesHousekeeping fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not accepted . Special instructions: The front desk is open daily from 3:00 PM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 10:00 AM.

出發前需知

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Room was clean and it seems like has been renovated recently. However, it is inside the inner courtyard shared by many Sicilian families, so you get the authenticity whether you want it or not. Check in is very siffixult ro so. Everything ia sone over the WhatsUp messaging. The English od the staff is limited. Rooms are not getting cleaned, and you do not get fresh towels even if you stay 4 nights. Although, the location is in the heart of Ortigia, a couple minutes from piazza Duomo. But it would be a nightmare to find it and to get the keys if you arrive the evening.

hector de jesus

9 個月前在 Expedia

4/10

The property was clean and well located, but my stay was far from seamless. From day one, there was no internet and no electricity in the kitchen (risking the food in the fridge), and the next morning there was no hot water because the gas tank had run out. With no concierge or on-site staff, I was guided through WhatsApp to troubleshoot issues myself, which felt unprofessional. I paid to stay at the property, not to resolve maintenance issues. Although someone was eventually sent, each fix took hours, and I lost 3–4 hours daily dealing with problems. The location is good, but I would only recommend this property if they add proper on-site support.

Edward

14 個月前在 Hotels.com

2/10

Terrible experience. I arrived at exactly the time I said I would, just before the reception closing time, but there was no-one to let me in and no way to contact them. There was also no way to contact Hotiday, they only have an AI chat bot which provided no assistance whatsoever - there is no way to speak to a human. Hotels.com also have no human assistance available any more, they also only have an AI chat bot which was also no use. I had to find alternative accomodation at 22:30 and I haven't been given any refund nor even an apology. I strongly advise to avoid this hotel and this Hotiday company.